A JennAir W130 oven in Akron was missing a timer button, leaving the homeowner unable to set the clock or use timer functions. Our diagnosis revealed the clock set switch was broken off, but replacement parts for this older model are no longer available from the manufacturer. The Problem The customer reported their JennAir oven … Read more
A Kenmore dishwasher on Rocky Hollow Drive in Akron had top sliding drawer slides that were broken. We found that Whirlpool had issued an updated version of the top drawer rollers to address this common failure point. The Problem The customer reported that the top sliding drawer slides were broken on their Kenmore dishwasher. The … Read more
A KitchenAid dishwasher in Akron wasn’t working at all. The homeowner ran a diagnostic and suspected a water supply problem with the pump or another component. Our diagnosis revealed the control board had failed and wasn’t sending power to the water valve. The Problem The customer reported the dishwasher was not working. After running a … Read more
A Whirlpool dryer in Akron was making noise even though the drum was turning normally. The customer suspected tumbler wheels or bearings might be the culprit. Our diagnosis revealed multiple worn components that required a comprehensive repair kit solution. The Problem The customer reported that their dryer drum turns, but makes noise, possibly the tumbler … Read more
A refrigerator and freezer getting warm again brought us to Sues Court in Akron, OH. The customer reported their Admiral fridge was staying warm after initially cooling down following a previous repair. Our diagnosis revealed a failed defrost heat element preventing proper cooling cycles. The Problem The refrigerator and freezer were getting warm again. It … Read more
We received a service call for a Magic Chef refrigerator in Akron, OH. The customer reported that the motor/fan had been really loud the past few weeks, then noticed there is no noise at all just a very faint tick, with no cold air blowing from the freezer and all food in the fridge now … Read more
We responded to a multi-appliance service call in Akron, OH where a customer was dealing with three separate issues across their laundry room. The Maytag washer started with grinding sound while washing and now has an extremely delayed start and does not spin, the second washer won’t empty and stopped agitating, and the dryer wouldn’t … Read more
A GE refrigerator in Akron wasn’t maintaining proper temperature despite being set correctly. The refrigerator temperature was at 50 degrees even though it was set at 35 degrees. Our diagnosis revealed a failed evaporator fan preventing proper air circulation in the fresh food compartment. The Problem The customer reported that the refrigerator temperature is at … Read more
We responded to a service call in Akron where a tenant reported that none of the washers were working in their building. Upon inspection, we found that these were commercial CSC Service Works machines with card readers rather than standard residential units that we typically service. The Problem The tenant in the building stated none … Read more
A Speed Queen washer in Akron broke with clothes inside, leaving water levels so high the customer couldn’t retrieve her laundry. When we arrived at the Anderson Avenue location, we discovered this was a CSC Service Works machine with a control box designed to restrict access to other repair companies. The Problem The Speed Queen … Read more