A refrigerator and freezer getting warm again brought us to Sues Court in Akron, OH. The customer reported their Admiral fridge was staying warm after initially cooling down following a previous repair. Our diagnosis revealed a failed defrost heat element preventing proper cooling cycles. The Problem The refrigerator and freezer were getting warm again. It … Read more
We received a service call for a Magic Chef refrigerator in Akron, OH. The customer reported that the motor/fan had been really loud the past few weeks, then noticed there is no noise at all just a very faint tick, with no cold air blowing from the freezer and all food in the fridge now … Read more
We responded to a multi-appliance service call in Akron, OH where a customer was dealing with three separate issues across their laundry room. The Maytag washer started with grinding sound while washing and now has an extremely delayed start and does not spin, the second washer won’t empty and stopped agitating, and the dryer wouldn’t … Read more
A GE refrigerator in Akron wasn’t maintaining proper temperature despite being set correctly. The refrigerator temperature was at 50 degrees even though it was set at 35 degrees. Our diagnosis revealed a failed evaporator fan preventing proper air circulation in the fresh food compartment. The Problem The customer reported that the refrigerator temperature is at … Read more
We responded to a service call in Akron where a tenant reported that none of the washers were working in their building. Upon inspection, we found that these were commercial CSC Service Works machines with card readers rather than standard residential units that we typically service. The Problem The tenant in the building stated none … Read more
A Speed Queen washer in Akron broke with clothes inside, leaving water levels so high the customer couldn’t retrieve her laundry. When we arrived at the Anderson Avenue location, we discovered this was a CSC Service Works machine with a control box designed to restrict access to other repair companies. The Problem The Speed Queen … Read more
A Whirlpool washer in Akron wouldn’t advance through cycles, bringing our team to Eaton Avenue for diagnosis. What we found was a common but serious mechanical failure that sounds unmistakable once it develops. The Problem The customer reported their Whirlpool washer won’t advance through cycles. This type of symptom typically indicates either a control issue … Read more
A Samsung refrigerator in Akron needed immediate attention when the power cord suffered severe damage during a move. The chord had badly bent and loose top prongs, with the bottom grounding prong completely removed — a serious electrical hazard that left the 6-year-old unit completely inoperable. The Problem The chord was badly damaged during moving, … Read more
A customer in Akron called about their GE refrigerator with coils that kept frosting over, causing both the freezer and refrigerator side to get warm. Our diagnosis revealed a failed defrost termination thermostat that needed replacement. The Problem The customer reported that coils keep frosting over causing both the freezer and refrigerator side to get … Read more
A Whirlpool Quiet Partner 3 dishwasher in Akron stopped responding completely, appearing to have no power despite a good circuit breaker. Our diagnosis revealed a loose electrical connection that was preventing the unit from receiving power properly. The Problem The customer reported their dishwasher stopped working with no response from anything, sort of like it … Read more