We received a call from Akron about a Whirlpool refrigerator with freezer seal problems and ice buildup preventing the door from closing. When we arrived at the Sherman Street location, we found the real culprit wasn’t the seal at all — it was a plugged defrost drain causing major ice accumulation in the freezer compartment. … Read more
We received a call from an Akron customer whose Kenmore 70 series dryer needed a drive belt. When we arrived at the Thayer Street location, we found the belt had broken on the dryer and took the opportunity to address additional maintenance items while the unit was disassembled. The Problem The customer reported they need … Read more
A Samsung oven in Akron was starting to lose temperature during baking and not holding set temperature. We found the ignitor had failed again, but this repair was covered under warranty from our earlier work this year. The Problem The customer reported that their oven was starting to lose temperature as they baked and was … Read more
A GE oven at an Akron home was having widespread electrical problems. The customer reported that burners are not working well. Our inspection revealed all burners and switches giving trouble, making replacement the most practical solution. The Problem The customer called about burners not working well on their GE range. Multiple cooking elements were malfunctioning, … Read more
We responded to a service call in Akron for an old Sun ray gas oven that won’t heat. Upon inspection, we found a bad thermostat, but the age of this unit presents some challenging realities for repair versus replacement. The Problem The customer reported their Sun ray gas oven won’t heat. This is a common … Read more
We serviced a GE oven/stove at 389 Sherman St in Akron, OH where the customer reported that three eyes on the stove doesn’t work. What we found was a simple installation issue rather than failed components. The Problem The customer contacted us about three burners on their GE stove that weren’t working. This was affecting … Read more
A Whirlpool refrigerator in Akron was leaking water inside the fresh food compartment. The defrost drain in the freezer compartment was plugged and running water into the refrigerator when it defrosted. We cleared the obstruction and installed a drain probe heater to prevent recurrence. The Problem The customer reported their fridge was leaking water inside. … Read more
We responded to a service call in Akron, OH for an Admiral refrigerator with a door that came off. What we found was structural damage that made repair impractical — the door hinges were stripped in the refrigerator cabinet with no viable way to restore proper attachment. The Problem The customer reported that her refrigerator … Read more
We received a service call for a Tappan stove at a home on Sumner Street in Akron, OH. The customer reported that some of the stove doesn’t come on. Our inspection revealed a unit that was likely over 30 years old with no identifiable model number. The Problem The customer contacted us because the stove … Read more
We responded to a service call in Akron for a Whirlpool refrigerator that was leaking and making noise, with a door that opens by itself. After our diagnostic evaluation, we determined the unit required replacement per maintenance guidelines. The Problem The customer reported their fridge was leaking and making a noise. Additionally, the door opens … Read more