A customer in Akron called us about their LG dishwasher showing an OE error light after just a few minutes of operation. They had already cleaned the filter and hoses, but the problem persisted. Our diagnosis revealed a failed drain pump that needed replacement. The Problem When we turn it on to run, after a … Read more
A Samsung washer on Steelwood Circle in Akron started banging very loudly during high spin mode with the smell of burning rubber, followed by smoke when the door was opened. Our diagnosis revealed the spider and spin basket had failed catastrophically, requiring parts that weren’t readily available. The Problem During high spin mode, washer started … Read more
A Samsung dryer in Akron was only delivering proper heat on Heavy Duty or Towels settings, with the automatic sensor failing to regulate heat level or heating time. Our diagnosis revealed the dryer needed coil packs, but the customer ultimately decided to replace the unit. The Problem The customer reported that only the Heavy Duty … Read more
A GE dishwasher in Akron had no power, with no lights on at the display despite normal voltage at the power supply. The customer had previously replaced the control board and it worked for a while, but the issue returned. We found the control board was sending power to the user interface, but both components … Read more
We recently completed a Samsung washer repair on Oakland Avenue in Akron, OH for a customer experiencing constant water running. After two service visits, we identified and resolved multiple issues causing the water problems. The Problem The customer reported constant water running in their Samsung washer. During our initial visit, the customer explained it was … Read more
We returned to a home on Beechnut Drive in Akron to address the same issue the customer had before with their GE dryer — it’s hot, but taking longer and longer to dry a load, requiring 2 hours and 2 cycles. Our inspection revealed significant buildup of lint and baking soda in the dryer exhaust … Read more
We received a call from Akron about a Whirlpool refrigerator with freezer seal problems and ice buildup preventing the door from closing. When we arrived at the Sherman Street location, we found the real culprit wasn’t the seal at all — it was a plugged defrost drain causing major ice accumulation in the freezer compartment. … Read more
We received a call from an Akron customer whose Kenmore 70 series dryer needed a drive belt. When we arrived at the Thayer Street location, we found the belt had broken on the dryer and took the opportunity to address additional maintenance items while the unit was disassembled. The Problem The customer reported they need … Read more
A Samsung oven in Akron was starting to lose temperature during baking and not holding set temperature. We found the ignitor had failed again, but this repair was covered under warranty from our earlier work this year. The Problem The customer reported that their oven was starting to lose temperature as they baked and was … Read more
A GE oven at an Akron home was having widespread electrical problems. The customer reported that burners are not working well. Our inspection revealed all burners and switches giving trouble, making replacement the most practical solution. The Problem The customer called about burners not working well on their GE range. Multiple cooking elements were malfunctioning, … Read more