We recently completed a washer repair in Carrollton, OH for a customer whose GE WCSE3100A1WW had stopped draining properly. Water will not drain from washer was the complaint, and our diagnosis confirmed a failed drain pump needed replacement. The Problem The customer reported that water will not drain from washer. This is a common issue … Read more
We completed a washer repair in Carrollton, OH this week for a customer whose LG washer was not draining. After diagnosing the unit, we found the drain pump had failed and needed replacement. The Problem The customer reported their LG WT1001CW washer was not draining properly. Water would remain in the tub at the end … Read more
A Whirlpool refrigerator on Airport Road in Carrollton was frosting in the freezer. We found the thermistor in the freezer department had failed again after a previous replacement. This was handled as a warranty repair with no charge to the customer. The Problem The customer reported frosting in freezer. This type of ice buildup typically … Read more
A Kenmore dryer at a home in Carrollton, OH wasn’t spinning and wouldn’t shut off on the timed dry cycle. Our diagnostic revealed worn drum support components that needed immediate replacement to restore proper operation. The Problem The customer reported their dryer not spinning and that it won’t shut off on time dry. These symptoms … Read more
A GE refrigerator in Carrollton, OH was freezing product and the digital readout was on zero. When the customer pushed the readout it would disappear, leading them to suspect the thermostat was the culprit. The Problem The refrigerator was freezing product throughout the compartment. The digital readout displayed zero and would disappear when pressed. The … Read more
A customer in Carrollton called about two problems with their Kenmore laundry pair: water wasn’t coming to the washer and the dryer kept operating when you open the door. We found a failed door latch on the dryer and a clogged water screen on the washing machine. The Problem Water isn’t coming to the washer … Read more
A Zline RG30 oven in Carrollton needed a new timer replacement. The customer had already obtained the manufacturer part and scheduled us to install it. We completed the timer installation and restored full oven functionality. The Problem The customer contacted us to replace the timer on their Zline oven. They had already sourced the new … Read more
A Whirlpool refrigerator in Carrollton was having defrost drain issues and needed coil cleaning. Our technician found the unit also required a new defrost heat probe and proper leveling to restore normal operation. The Problem The customer reported that the defrost drain was plugged and the coils needed cleaning on their Whirlpool refrigerator. Diagnosis Upon … Read more
A Samsung washer in Carrollton, OH wasn’t spinning or draining water. The customer had already checked the coin trap, but the real blockage was hiding deeper in the system. We found beer bottle lids and a sock plugging the discharge hose from the drum to the pump. The Problem The customer reported their Samsung washer … Read more
We responded to an ice maker service call in Carrollton, OH for an Admiral refrigerator that stopped making ice. The customer had already tried resetting the unit, but the ice maker remained non-functional. Our diagnosis revealed a failed water valve preventing proper water flow to the ice maker assembly. The Problem The customer reported that … Read more