A GE top-load washer on McDowell St NE in Canton, OH had completely stopped responding, no power, no display, nothing. Samuel traced the issue to a failed lid lock, out-of-balance faults logged in the machine’s history, and firmware that needed updating. After the firmware update, lid lock replacement, and belt replacement, the washer completed a … Read more
On a service call to Waynesburg, OH, Samuel diagnosed a GE dryer reported to have loud noises and a burning smell. After connecting through SmartHQ and reviewing the fault history, the unit was found to be operating correctly with no active faults and no parts needed. The Problem 33- LOUD NOISES AND A BAD BURNING … Read more
A GE top-load washer at a home on Holt St SE in Canton, OH was leaving laundry soaked because the spin cycle had stopped working. Samuel visited the address, diagnosed the issue, applied firmware updates, replaced the transmission pulley, motor pulley, and belt, and cleared the stored fault codes. The washer was back in working … Read more
We responded to a service call in Uniontown for a Whirlpool washer that wasn’t working despite the customer’s attempts to unplug and recalibrate the unit. Our diagnosis revealed the machine was stuck in default drain mode with multiple error codes indicating a failed control board. The Problem The customer reported the washer was not working, … Read more
We responded to a service call on Captens Street NE in Canton, OH for a GE washer that wouldn’t agitate during wash cycle or spin during spin cycle. Our diagnosis revealed multiple interconnected issues with the transmission and drive system that required comprehensive repair. The Problem The customer reported their GE washer won’t agitate during … Read more