A Maytag dryer in Massillon stopped tumbling when the owner tried to start a load. The drum stopped working completely. We found a failed idler pulley that needed replacement. The Problem The customer reported that the drum stopped working. The dryer would start but the clothes drum wouldn’t turn at all. Diagnosis We opened the … Read more
A homeowner in Massillon called after their basement flooded with several inches of water and their Whirlpool washer started tripping the breaker when they tried to wash laundry. We found the stator was damp, which was modifying the proper electrical current during wash and spin cycles. The Problem The customer reported that their basement flooded … Read more
We serviced an Admiral refrigerator in Massillon, OH where the ice maker was not working. Upon inspection, we found the ice maker had failed and required replacement. The Problem The customer reported that the ice maker was not working. The unit was completely non-functional and not producing any ice. Diagnosis Ice maker had failed. The … Read more
A Kenmore dryer in Massillon wouldn’t start, leaving the homeowner without a way to dry their laundry. When we arrived at the Chestnut Avenue location, we found the issue wasn’t with the dryer itself but with the electrical supply feeding it. The Problem The customer reported that their Kenmore dryer won’t start. No matter what … Read more
We recently serviced a Maytag BRAVOS XL washer in Massillon that was displaying an SD error code and stopping during the spin cycle. Our diagnosis revealed a failed basket hub that required replacement to restore proper operation. The Problem The customer reported their Maytag BRAVOS XL washer was showing an SD error code and stopping … Read more
A customer in Massillon called about two appliances acting up — their Admiral dishwasher wasn’t completing wash cycles and had standing water, while their refrigerator had no water or ice and was getting warm. What we found were two separate issues that required different solutions. The Problem The dishwasher would start but wouldn’t wash a … Read more
A Whirlpool refrigerator in Massillon, OH wasn’t staying cold. This was actually our second visit to this WRT519SZDW00 — the defrost drain had plugged again, causing light frost buildup in the freezer compartment. The Problem The customer called because their refrigerator was not staying cold. This was a repeat issue we’d seen before on this … Read more
A Samsung refrigerator in Massillon was having issues with freezer water vibration and temperature problems in both the refrigerator and freezer compartments. The homeowner couldn’t get the user interface to respond, which was complicating the troubleshooting process. The Problem The customer reported freezer water vibration temperature on ref, and freezer. The control panel wasn’t responding … Read more
We received a service call for a Whirlpool washer in Massillon that the customer reported doesn’t spin a lot of times and makes knocking noise when switching cycles. Upon arrival, our technician was unable to replicate the problem and found no error codes during testing. The Problem The customer reported that the washer doesn’t spin … Read more
A GE Cafe refrigerator in Massillon was having water dispenser issues. Our water filter does not have pressure to push the water out, and it makes a weird noise sometimes when trying to get the water out. The hot water won’t work at all, though the ice still does. We found the water supply valve … Read more