A Frigidaire oven in Massillon had a handle that kept falling off, and the homeowner couldn’t remove the old screws to install new ones. We found the original screws could be reinstalled properly, solving the problem without replacement parts. The Problem The customer reported that their oven handle keeps falling off. They had purchased new … Read more
A Whirlpool french door refrigerator in Massillon was running warm in both compartments despite being less than 2 years old. The freezer was holding at 5 degrees while the refrigerator section had climbed to 55 degrees, with no compressor noise audible. The Problem The customer reported their less than 2 years old french door style … Read more
We returned to a home on Kenyon Ave NW in Massillon to service an LG washer that was still having spin cycle problems. The customer reported that it would not spin but sounds like it will but doesn’t. Our diagnosis revealed a faulty main control board causing the drain pump relay to stick on. The … Read more
A customer in Massillon called us about their GE dishwasher that wasn’t draining. When we arrived at the home on Stahl Avenue Northwest, we found the issue was simpler than expected — a screw had fallen into the pump assembly. The Problem The dishwasher wasn’t draining properly after wash cycles. Water was remaining in the … Read more
A customer in Massillon returned from vacation to find the bottom and back of the inside of their Samsung refrigerator completely iced over with thick ice buildup. Our diagnosis revealed failed components in the defrost system that allowed ice to accumulate unchecked while they were away. The Problem The customer returned from a short vacation … Read more
We recently completed an oven repair on Mount Union Avenue Southeast in Massillon, OH. The customer reported their LG oven does not hold heat and takes significant time to heat up, over 45 minutes to reach 350 degrees. Our diagnosis revealed a failed igniter requiring replacement. The Problem The customer explained their oven does not … Read more
A Massillon homeowner called about their GE refrigerator’s ice maker not working. When we arrived at the Castle West Circle address, we found the issue wasn’t with the ice maker itself but with a simple installation problem that was preventing proper operation. The Problem The customer reported their ice maker was not working. The unit … Read more
We serviced a GE dryer in Massillon that would not heat up. Our diagnosis found everything else functioning properly, but the gas valve coil packs needed replacement — a common issue on gas dryers. The Problem The customer reported that the dryer will not heat up. The unit would run through its cycles but produce … Read more
A homeowner in Massillon called with an LG oven that wasn’t heating and was displaying an F9 error code. We diagnosed the problem as a failed oven ignitor and replaced it to restore normal operation. The Problem The customer reported their oven not heating and noted that a code showed F9 on the display. This … Read more
A Samsung dryer in Massillon was continuously running without stopping. Our technician found the main control board had failed, causing the unit to ignore cycle completion signals and run indefinitely. The Problem The customer reported their Samsung dryer continuously runs without stopping. The unit would not recognize when cycles should end, creating a frustrating situation … Read more