A Whirlpool dryer on Carnegie Avenue Northwest in Massillon stopped tumbling clothes after the customer heard a loud snap from the unit. The motor still ran, but whatever connects the motor to the clothes tumbler had broken or become disconnected. We found a broken belt and installed a complete repair kit to get it running … Read more
A Samsung dryer in Massillon wasn’t heating up, leaving clothes damp after full cycles. We found the heat element had failed — the same part we’d replaced just a year earlier under warranty. The Problem The dryer was not heating up. Clothes were coming out damp even after running full dry cycles, indicating no heat … Read more
A customer in Massillon called about their Admiral over-the-range microwave running when the door was opened. This is a serious safety hazard that requires immediate attention. We determined the unit needed complete replacement. The Problem The microwave was running when the door was opened, creating a dangerous situation that could expose users to microwave radiation. … Read more
A KitchenAid dishwasher on Abbington Street Northwest in Massillon was leaking suds during wash cycles. The homeowner called for service when they noticed excessive suds coming from the unit. Our investigation revealed the root cause was customer-related rather than a mechanical failure. The Problem The customer reported their dishwasher was leaking suds during operation. Foam … Read more
A Samsung dryer in Massillon wasn’t starting properly — the drum wouldn’t turn when hitting start and required manual assistance to get going. Our diagnosis revealed a failed blower motor assembly that needed complete replacement. The Problem The customer reported that the drum won’t turn when hitting start and they have to manually turn the … Read more
A Maytag washer in Massillon started smoking during the final spin cycle and stopped working entirely. During the last wash, everything worked fine until the final spin — then there was noise, a cloud of smoke and no spinning. Our diagnosis revealed the issue required immediate attention to prevent further damage. The Problem The customer … Read more
A GE refrigerator in Massillon, OH wasn’t cooling properly — the freezer worked fine, but the refrigerator compartment had lost its cooling power. Our diagnosis revealed a plugged defrost drain in the freezer bottom that was causing ice buildup throughout the system. The Problem The customer reported that their refrigerator unit will not cool but … Read more
A customer in Massillon called about their Admiral refrigerator’s ice maker and water dispenser not functioning. When we arrived at the home on Lutz Avenue, we found the water filter had cracked from freezing, blocking water flow to both systems. The Problem The ice maker and water dispenser were not functioning or hooked up according … Read more
A GE oven in Massillon wouldn’t heat up, leaving the homeowner without their primary cooking appliance. Our diagnosis revealed a failed ignitor preventing the gas valve from opening properly. The Problem The customer reported their GE oven will not heat up. The unit would go through its normal startup sequence but never reach cooking temperature. … Read more
A Whirlpool washer in Massillon was making loud noises and had developed a funny smell. The customer described the drum or rubber stripping as seeming off center, like a tire partially off the rim. Our diagnosis revealed a complete bearing failure that required replacement of the entire unit. The Problem The customer reported that the … Read more