A customer in Massillon called about their Whirlpool washer leaking from underneath. After arriving at the home, we discovered the washer itself was working fine — the real culprit was a blocked floor drain causing water to back up during certain situations. The Problem The customer reported their washer was leaking from underneath. Water was … Read more
A homeowner in Massillon called about their GE washer being full of water and refusing to run any cycles. When we arrived at the Sweetbriar Circle address, we found the washing machine completely locked up — it wouldn’t even attempt a rinse/drain cycle. The Problem The customer reported their washing machine was full of water … Read more
A GE refrigerator in Massillon was having issues with its in door water and ice not working. Our technician found a faulty water valve and corrected supply line routing problems to restore ice production, though a door obstruction prevented full water dispenser repair. The Problem The customer reported that their GE refrigerator’s in door water … Read more
We got a call from new homeowners in Massillon who were dealing with multiple issues on their combination oven and microwave unit. The microwave wouldn’t heat and produced a terrible burnt plastic smell, while the oven was tripping breakers and not reaching proper temperatures. What we found was a dangerous electrical connection and a failed … Read more
We responded to a service call in Massillon for a Whirlpool dryer that was not heating. The customer had already checked the lint trap and vent, which looked clear, but the dryer still wouldn’t produce any heat. Our diagnosis revealed a bad heat element that needed replacement. The Problem The customer reported that their dryer … Read more
We responded to a service call in Massillon for a Samsung dryer that was not heating up and drying clothing efficiently. The customer had tried to clean out the lint trap as best as they could, but the problem persisted. Our diagnosis revealed a failed heating element that needed replacement. The Problem The customer reported … Read more
We recently serviced a Whirlpool dryer in Massillon that was making very loud noise during operation. The homeowner reported the drum was marking very loud noise, which led us to discover multiple issues affecting the dryer’s performance. The Problem The customer called because their Whirlpool dryer drum was making very loud noise. This type of … Read more
A Samsung dryer on Celina Street Northwest in Massillon wasn’t heating up at all. The customer needed it repaired, and our diagnosis revealed a failed heat element that had to be replaced along with the idler pulley. The Problem The customer reported that their dryer doesn’t heat. The unit would run through cycles but clothes … Read more
A Samsung refrigerator in Massillon wasn’t cooling properly, with the top refrigerator compartment stuck at 60 degrees and throwing error code 20. We found a plugged defrost drain in the back of the fridge that needed clearing, plus an outdated defrost drain probe that required updating. The Problem The customer reported that the top refrigerator … Read more
A Whirlpool combination unit in Massillon had two separate issues: ice buildup in freezer door and a broken dishwasher latch that wouldn’t close. The refrigerator repair wasn’t covered by the customer’s home warranty, but we got the dishwasher working properly again. The Problem The customer reported ice buildup in freezer door and can’t close the … Read more