A GE refrigerator in Massillon, OH wasn’t cooling properly — the freezer worked fine, but the refrigerator compartment had lost its cooling power. Our diagnosis revealed a plugged defrost drain in the freezer bottom that was causing ice buildup throughout the system. The Problem The customer reported that their refrigerator unit will not cool but … Read more
A customer in Massillon called about their Admiral refrigerator’s ice maker and water dispenser not functioning. When we arrived at the home on Lutz Avenue, we found the water filter had cracked from freezing, blocking water flow to both systems. The Problem The ice maker and water dispenser were not functioning or hooked up according … Read more
A GE oven in Massillon wouldn’t heat up, leaving the homeowner without their primary cooking appliance. Our diagnosis revealed a failed ignitor preventing the gas valve from opening properly. The Problem The customer reported their GE oven will not heat up. The unit would go through its normal startup sequence but never reach cooking temperature. … Read more
A Whirlpool washer in Massillon was making loud noises and had developed a funny smell. The customer described the drum or rubber stripping as seeming off center, like a tire partially off the rim. Our diagnosis revealed a complete bearing failure that required replacement of the entire unit. The Problem The customer reported that the … Read more
A Massillon homeowner contacted us after Best Buy was unable to connect the vent properly following their new dryer installation. Our technician found the venting configuration needed proper setup to ensure safe and efficient operation. The Problem Best Buy is unable to connect the vent properly. After installing new dryer. Diagnosis The dryer vent installation … Read more
We received a service call from Massillon for an Admiral refrigerator that worked fine at the old house but stopped getting cold after the move. The customer reported placing water in the freezer and it would not freeze. The Problem The refrigerator worked fine at the old house, then the customer moved and now it … Read more
We completed a challenging washer repair on Kracker Street in Massillon, OH this week. The customer reported that their washer no longer spins, drains but leaves clothes still very wet though not dripping. Our diagnosis revealed transmission shaft corrosion that required replacement parts with limited warranty coverage. The Problem The customer called because their washer … Read more
A customer in Massillon called about their Amana dryer that would not start, even after they had already replaced the push button and timer module. Our diagnosis revealed a blown fuse in the electrical box — a simple but critical component that had to be replaced to restore operation. The Problem The dryer would not … Read more
We received a call from a customer in Massillon whose Admiral freezer motor was just buzzing and the unit was starting to defrost. After diagnosis, we discovered the compressor would not start even after installing a 3-in-1 start component. The Problem The customer reported that the motor just buzzes and the freezer was starting to … Read more
We completed a dishwasher repair on Canal Place Northwest in Massillon, OH. The customer reported their Frigidaire dishwasher won’t fill with water. Our diagnosis revealed a failed water valve that needed replacement. The Problem The customer contacted us because their dishwasher won’t fill with water. This prevented the unit from running any wash cycles properly. … Read more