We responded to a service call in Canton, OH for a Samsung washer with rubber trim molding pieces inside the drum. Upon inspection, we discovered the spin basket support spider assembly had failed completely, causing the visible debris the customer reported. The Problem The customer found rubber trim molding pieces in their Samsung washer drum. … Read more
A Samsung dryer on Opal Street in Louisville wasn’t tumbling clothes despite the motor running. The customer suspected a broken drum belt, and they were right — but that wasn’t the only problem we found during this repair. The Problem The customer reported that their dryer still runs but drum does not turn. They suspected … Read more
A Samsung refrigerator on Argyle Road Southeast in Canton, OH had an ice maker that stopped working after the customer defrosted it with a hair dryer. Our diagnostic revealed multiple components had failed, requiring a comprehensive repair approach. The Problem The customer reported the ice maker not working after defrosting it with a hair dryer. … Read more
A Samsung washer at 412 5th Street in Louisville wasn’t finishing its cycle properly. After diagnosing the issue, we found the screen was plugged on the cold water valve, restricting water flow and preventing normal operation. The Problem The customer reported their Samsung washer was not finishing the cycle. The machine would start but wouldn’t … Read more
A Samsung front loading dryer in Uniontown, OH had stopped producing hot air to dry clothes. The homeowner also needed an estimate for replacing the washer’s front door seal. Our inspection revealed a failed heating element in the dryer and a moldy door boot on the washing machine. The Problem The Samsung front loading dryer … Read more
A Samsung dryer in Uniontown was making a thumping sound every rotation cycle. Our inspection revealed structural damage that made repair uneconomical for this older unit. The Problem The customer reported their dryer was thumping every time it goes around. This rhythmic noise occurred with each drum rotation, indicating a mechanical issue with the rotating … Read more
A Samsung dryer at a home on Falling Brook Circle in Louisville wasn’t spinning, though it was still heating properly. Our diagnosis revealed the original idler pulley was bent, preventing the drum from rotating. The Problem The customer reported their Samsung dryer was heating just not spinning. The unit would start a cycle and generate … Read more
A Samsung washer in Carrollton, OH wasn’t spinning or draining water. The customer had already checked the coin trap, but the real blockage was hiding deeper in the system. We found beer bottle lids and a sock plugging the discharge hose from the drum to the pump. The Problem The customer reported their Samsung washer … Read more
A Samsung dryer in Canton, OH wouldn’t dry clothes properly. The customer called because their dryer was running but not producing heat or drying effectively. We found two failed components causing the heating system to shut down. The Problem The customer reported their Samsung dryer won’t dry. The unit would run through cycles but clothes … Read more
We received a call from North Canton about a Samsung refrigerator that was not cooling or freezing. The homeowner reported their refrigerator was warming up on the inside, which pointed to a major cooling system failure. The Problem The customer’s Samsung RFG298HDRS refrigerator was not cooling or freezing. They noticed the refrigerator was warming up … Read more