We received a call from a North Canton homeowner about their Samsung dishwasher that wouldn’t latch closed properly. The door will not latch closed. Its like a piece broke off. It’ll still run but water would get everywhere. Our diagnosis revealed the latch was jammed, possibly in the locked position, and would not lock the … Read more
A Samsung dishwasher on Prescot Avenue Northwest in Massillon wasn’t draining properly. The customer also mentioned a clothes washer with a broken seal that was temporarily sealed with duct tape. We addressed both appliances during our service call. The Problem The customer reported their Samsung dishwasher was not draining. They also had a clothes washer … Read more
A Samsung refrigerator in Massillon was leaking water and collecting at the bottom under the tray again. The customer noted it appeared to be running fine for a while but the leak must have been really gradual. We found a plugged defrost drain causing water to accumulate under the CoolSelect Pantry Drawer. The Problem The … Read more
A Samsung refrigerator in Tallmadge stopped making ice after a power outage. The ice maker quit working, with sounds like water trying to get to it but no ice cubes being made. We found the ice maker assembly had failed and needed replacement. The Problem The customer reported their Samsung refrigerator’s ice maker quit working. … Read more
A Samsung refrigerator in Atwater wasn’t cooling properly, staying at 58 degrees instead of proper refrigeration temperature. The issue traced back to a plugged defrost drain in the fridge compartment that required clearing, plus a damaged evaporator cover that needed replacement. The Problem The customer reported their refrigerator was not cool enough and wouldn’t go … Read more
A Samsung washer in Canton wasn’t unlocking at the end of its wash cycles, leaving clothes trapped inside. Our diagnosis revealed a main control board failure — a critical component that manages the washer’s lock and unlock sequences. The Problem The washer doesn’t unlock at the end of the cycle. This left the homeowner unable … Read more
We received a service call in North Canton for a Samsung refrigerator with an ice maker that quit working. The customer had attempted to fix the problem by melting ice with a hair dryer, which unfortunately caused additional damage to the ice maker components. The Problem The customer reported that their ice maker quit working. … Read more
We responded to a Samsung washer repair call in North Canton, OH, where the homeowner was getting a 5E error code and the washer wasn’t draining. After troubleshooting from the manual with no luck, they called us for professional diagnosis. The Problem The customer reported a code 5E with the washer not draining. They had … Read more
A customer in Alliance called about two appliances acting up: their Samsung washer would not spin out and the drum was constantly coming unbalanced, plus their Whirlpool dryer was not heating properly and clothes were taking forever to dry. We found one quick fix and one bigger repair need. The Problem The Samsung washer drum … Read more
A Samsung dryer at a home on South Seneca Avenue in Alliance, OH was turning on but wouldn’t tumble. We diagnosed a failed idler pulley and replaced it to restore normal operation. The Problem The customer reported that their dryer turns on but will not tumble. The unit would power up and run through cycles, … Read more