We completed a glass cooktop replacement on a Samsung range in North Canton, OH. The glass stove top was broken and needed replaced. Our technician replaced the entire glass cook top assembly, sourcing the part through Encompass when normal suppliers were out of stock. The Problem The customer reported that the glass stove top was … Read more
A Samsung dryer in Louisville wasn’t tumbling, and the homeowner suspected the belt broke. When we opened it up, the idler pulley had worked loose, causing the drum to stop rotating properly. The Problem The customer reported they thought the belt broke. The dryer drum wasn’t turning when they tried to run a cycle. Diagnosis … Read more
A Samsung dryer in Massillon was continuously running without stopping. Our technician found the main control board had failed, causing the unit to ignore cycle completion signals and run indefinitely. The Problem The customer reported their Samsung dryer continuously runs without stopping. The unit would not recognize when cycles should end, creating a frustrating situation … Read more
A Samsung refrigerator at a home in Alliance wasn’t cooling well in the freezer and building up frost. The customer also mentioned the ice maker had been broken off. When we arrived, the unit was displaying an error code for the icemaker failure. The Problem The customer reported the refrigerator was not cooling well in … Read more
A Samsung washer in Canton, OH started making a grinding noise and wouldn’t proceed with the cycle. The customer tried switching to rinse and spin, but it just made the same sound. We found a failed drain pump that needed replacement. The Problem The customer was washing a fairly small load of fabric when it … Read more
A Samsung oven in Canton, OH wasn’t heating properly — the customer reported the oven temp was off approximately 50 degrees and took forever to preheat. Our diagnosis revealed a failed convection fan motor that wasn’t spinning at all. The Problem The homeowner noticed their Samsung oven temperature was consistently running about 50 degrees low. … Read more
We recently serviced a Samsung oven in North Canton, OH with a light flicker issue. The customer reported intermittent lighting problems that were affecting normal oven operation. Our diagnosis revealed a faulty door switch causing the flickering. The Problem The issue was a light flicker on a Samsung oven. The customer contacted us through their … Read more
A Samsung refrigerator in Alliance, OH was making noise that sounded like a fan hitting something. When we opened it up, we found frost buildup on the evaporator that was causing the interference, plus a water leakage issue that needed addressing. The Problem The customer reported their refrigerator was making noise that sounded like a … Read more
A Samsung washer and dryer set in Homeworth, OH had multiple issues that left a family without properly functioning laundry equipment. The dryer no longer heated up, while the washer did not spin as fast so clothes were still wet. Our diagnosis revealed failures in both the heating element assembly and the washing machine transmission. … Read more
We responded to a service call in Akron for a Samsung washer that water will not spin out. When we arrived and tested the unit, the washer was working correctly at time of service. The Problem The customer reported that water will not spin out from their Samsung top-load washer. This is typically a frustrating … Read more