We responded to a service call in Canton, Ohio for a Samsung refrigerator where ice kept backing up in the bottom and water came out the bottom. The customer had been using a hair dryer repeatedly to melt what they described as an iceberg formation, but it kept returning. The Problem The customer reported that … Read more
A Samsung washer at a home on West Main Street in Malvern wasn’t putting water in and wouldn’t finish cycles. What looked like a water valve problem turned out to be something much simpler — improper drain hose installation causing a siphon effect. The Problem The customer reported their wash machine wasn’t putting water in … Read more
A Samsung dishwasher in North Canton was showing an error code and wouldn’t complete its wash cycle. The customer reported a water intake issue preventing normal operation. Our diagnosis revealed a failed case brake assembly that needed replacement along with cleaning of connected components. The Problem The dishwasher would not complete cycle with an error … Read more
The range was unresponsive with no lights or sounds. An electrician was needed to check the house wiring.
The washer displayed an OF error code and wasn’t draining properly. After replacing the cold water valve, the issue was resolved.
The dryer was not spinning properly, and the idler pulley was replaced to resolve the issue.
The refrigerator was not keeping the top part cold, leading to condensation and frost buildup. The issue was resolved by replacing the evaporator fan and thermistor.
The washer stopped after the wash cycle due to a loose drive belt, which was tightened to prevent further issues.
A Samsung dryer in North Canton, OH was making a loud noise when the customer hit start to begin the cycle. The homeowner suspected the belt had snapped, but the unit would power on without starting. Our diagnosis revealed a failed idler pulley — a common issue with Samsung dryers. The Problem When the customer … Read more
We diagnosed a Samsung washer in Canton, OH showing an E3 error code. The bearings have failed in the washing machine and the tub will not spin. Due to the cost of the repair, it would be more economical to replace the washing machine. The Problem The customer contacted us about their Samsung washer displaying … Read more