On a service call to Massillon, OH, Samuel Willhite diagnosed a KitchenAid side-by-side French door refrigerator that had stopped cooling entirely in both compartments. After a thorough cooling test, the diagnosis was a sealed system failure, leaving the unit not economically repairable.
The Problem
Refrigerator not cooling — neither fridge nor freezer compartment. Lights work in both compartments; no clicking noises; very quiet (mild electrical hum, no fan noise audible). No frost or ice buildup on freezer back wall. Built-in side-by-side French door style fit into a specific cabinet cutout.
The Repair
All thermistors/fans pass. Unit not frosting on evaporator at all in cooling test. Sealed system failure. Not economically repairable. No charge for today’s visit.
Opening dimensions are 71 3/8 x 36 5/8.
Appliance Repair in Massillon, OH
Massillon is in Stark County, an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician. Bosch, Thermador, GE & Speed Queen factory authorized. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.