On a service call to Massillon, OH, Samuel Willhite diagnosed a KitchenAid side-by-side French door refrigerator that had stopped cooling entirely in both compartments. After a thorough cooling test, the diagnosis was a sealed system failure, leaving the unit not economically repairable. The Problem Refrigerator not cooling — neither fridge nor freezer compartment. Lights work … Read more
A Massillon, OH homeowner on Red Fox Drive NW needed help after a moving company disconnected the dryer vent piping from the floor, leaving their Whirlpool dryer unable to exhaust properly. Samuel visited the home and reconnected the vent through the floor using a flexible aluminum vent hose, and also checked and corrected the neutral … Read more
A customer on Walnut Road Southwest in Massillon called about their Whirlpool dryer that spins but no heat. After testing the heating element, we found it had failed completely and the unit was packed with lint buildup. The Problem The customer reported their dryer spins but no heat. The drum would tumble clothes normally, but … Read more