Samuel recently completed a refrigerator repair in Massillon, OH on a KitchenAid French door refrigerator (model KRMF706EBS05) that had gone completely dark, with no cooling in either compartment. After diagnostics pointed to a shorted freezer evaporator fan motor pulling down the low-voltage circuit, the fan assembly was replaced and the refrigerator returned to normal operation. … Read more
On a service call to Massillon, OH, Samuel Willhite diagnosed a GE washer (model GTW465ASN2WW) that was shutting off completely after filling with water. A drive belt that had slipped off the pulley was causing the locked-rotor fault. After reinstalling the belt, running a full diagnostics sequence, and pushing two software updates, the washer passed … Read more
On a return service call to a home on Windamere Ave NW in Massillon, OH, Samuel tracked down a persistent noise issue with an Amana dryer (model NGD4655EW2). The left rear drum roller was still binding, and the repair was completed under warranty at no charge to the customer. The Problem Making noise still. The … Read more
On a service call to Windamere Ave NW in Massillon, Samuel found that a recently belt-repaired Amana dryer was still making noise. The culprit turned out to be a sticking left rear support roller, which was cleaned and adjusted to restore quiet operation. The Problem Dryer noisy after belt repair. The Repair Left rear support … Read more
On a service call to Margilee Drive Southwest in Massillon, Samuel found a Maytag dryer making an unusual noise during operation. The culprit turned out to be foreign objects lodged in the blower wheel housing. After removing the debris and reassembling the unit, the dryer ran quietly and confirmed normal on all cycles. The Problem … Read more
On a service call to Massillon, OH, Samuel Willhite diagnosed a KitchenAid K5SSWH stand mixer that was skipping its slowest speed and lurching straight into high-speed operation. The issue traced back to control board screw adjustments that were out of spec, and after careful calibration the mixer was restored to a full, evenly progressive 1-through-10 … Read more
A Massillon, OH homeowner on Windamere Ave NW was dealing with a rumbling, squeaking dryer that had become hard to ignore during every cycle. Samuel Willhite made a service call to the home, found worn rear support rollers and a dry-rotted drum belt, and got the Amana NGD4655EW2 running quietly again the same visit. The … Read more
Samuel was dispatched to Canford Ave NW in Massillon for a second-opinion service call on a GE refrigerator that had been flagged for compressor replacement following a prior diagnosis. After running SmartHQ Service diagnostics on-site, the unit was found to be operating at spec, and the compressor replacement was not warranted. The Problem ** GE … Read more
Samuel was back on Lutz Ave NW in Massillon for a callback on a Bosch refrigerator that had resumed ice production after a July 3rd service call, then stopped again. Thorough diagnostics confirmed every supporting system was functional, pointing the fault squarely to the ejector drive inside the icemaker assembly, which was then replaced to … Read more
On a service call to Lutz Ave NW in Massillon, Samuel diagnosed a Bosch refrigerator that was cooling well but producing ice too slowly. After running through all functions on the Bosch B36FD10ENS/01, the issue was traced to the SMM and ice maker, and both were replaced to restore normal ice production. The Problem Fridge … Read more