Samuel Willhite 
A Canton homeowner called about her Roper washer that was not washing. Our inspection revealed a gear case leaking, though the unit should operate relatively normally for the time being. The Problem The customer reported her washer was not washing properly. Diagnosis During our diagnostic examination, we found the gear case was leaking. This component … Read more
A Canton homeowner called about their Whirlpool dryer repeatedly shredding belts with a knocking sound and drum stopping when loaded with clothes. After diagnosing the unit, we confirmed it needs a pulley and belt replacement, but the customer opted to handle the repair themselves. The Problem The customer reported their dryer was repeatedly shredding the … Read more
A customer in Canton called about their GE refrigerator making abnormally loud fan motor sounds with vibration on the side. The evaporator fan was considerably louder than expected, and there had been one instance of the temperature reaching 60° with water on the floor. The Problem The customer noticed the evaporator fan was considerably louder … Read more
A Canton, OH customer contacted us about their Kenmore front load washer displaying an LE error code. Our diagnosis revealed a failed hall sensor that needed replacement to restore normal operation. The Problem The customer reported that their Kenmore front load washer was showing “LE” on the display. This error code typically indicates a motor-related … Read more
We responded to a service call in Brewster, OH for an LG washer displaying an LE code and refusing to cycle. After diagnosing the unit, we discovered the bearings had failed completely, making repair uneconomical. The Problem The customer reported that an LE code comes up and the washer won’t cycle. This error code typically … Read more
A Canton homeowner called after accidentally spilling a cup of coffee on their Maytag stove top. The unit immediately tripped the breaker when plugged in, with sparks and smoke coming from the back knob. We found coffee damage to the ignition switch assembly that required complete replacement. The Problem The customer reported that a cup … Read more
A Whirlpool refrigerator repair call in Canton brought us to a nearly-new WRS321SDHZ04 that was leaking water. What we discovered was shocking — structural damage from assembly that had been patched with foil tape and spray foam, which then expanded and crushed the defrost drain. The Problem The customer reported their 6-month-old Whirlpool refrigerator was … Read more
A North Canton homeowner called us about their Maytag oven that wasn’t heating properly. The oven took 30 minutes to reach 350 degrees, then immediately started cooling down while still showing it was at temperature. A failed bake element was causing the temperature control issues. The Problem The oven was not heating properly nor maintaining … Read more
We responded to a service call in Louisville, OH for an LG washer displaying a PE code flashing and constant uneven load code. After diagnosing the unit, we determined that due to the cost of parts ($2-300) and age of washer (5 years), it’s most practical to replace the washer. The Problem The customer contacted … Read more
A Maytag refrigerator in Alliance developed concerning symptoms — front panel lights blinking on and off slowly with compressor cycling sounds. While the refrigerator stayed cold and internal lights worked, the control board had clearly failed and needed immediate attention. The Problem The customer reported that front panel lights started blinking on and off slowly … Read more