Samuel Willhite A Whirlpool washer in Minerva wouldn’t drain, leaving clothes soaking wet after cycles. The customer called reporting their LSQ9544KQ0 model had completely stopped draining water. Our diagnosis revealed a failed lid switch that was preventing normal wash and spin operations. The Problem The customer reported their Whirlpool washer won’t drain. The machine was unable to … Read more
A Samsung dishwasher in Canton, OH was displaying error code OC. We diagnosed the issue as a failed drain pump and completed the repair with a new pump assembly. The Problem The customer reported that their Samsung dishwasher DW80K5050US was showing error code OC. This error typically indicates a drainage problem that prevents the unit … Read more
A customer in Alliance called about their Maytag washer that had been stored on a back porch and froze. Even after moving it to a warmer basement, the washer was stored on back porch and froze moved to warmer basement but still not working. Unit will start/sounds like motor runs but water will not go … Read more
A Samsung refrigerator on Parkway Blvd in Alliance wasn’t cooling properly, though the freezer was still working. Our diagnostic found all major components functioning normally, with no immediate repair needed. The Problem The customer reported a Samsung refrigerator that doesn’t seem to be cooling. The freezer seems to be working. Diagnosis We performed a comprehensive … Read more
A customer on North Marion Avenue in Louisville called about their GE range running gas constantly when the oven was on, even after reaching temperature. What we found was an igniter positioning issue from a previous DIY repair attempt. The Problem The customer reported that since a repair the day before, the gas was constantly … Read more
A customer in Malvern contacted us about their GE dryer that heats slightly but does not dry clothes fully. An electrician had already confirmed the electrical supply was working properly. Our diagnosis revealed the unit was actually functioning normally at the time of service. The Problem The customer reported their dryer heats slightly but does … Read more
A Caloric Heritage Series range on Alliance Road Northwest in Malvern wasn’t lighting reliably. The oven would just click when trying to start, and only occasionally actually ignited. Our diagnosis pointed to a failed spark module that needed replacement. The Problem The customer reported their Heritage Series oven won’t kick on and just clicks. Occasionally … Read more
A Canton, Ohio homeowner called about their GE refrigerator producing ice cubes that were sticking together in clumps, with freezer temperatures fluctuating up to 20 degrees and ice crystals forming on frozen items. Our diagnosis revealed a sealed system leak that made repair uneconomical. The Problem The customer reported ice cubes sticking together in clumps. … Read more
A customer on Laurel Green Drive Northeast in North Canton called with a familiar problem — their Whirlpool refrigerator had stopped working again with the same control panel issue affecting the middle drawer. They’d already tried unplugging it for 10 minutes with no success. The Problem The refrigerator stopped working again last night. The customer … Read more
We responded to a call on Cindy Street Northeast in Alliance, OH for an LG washer that would not drain. The homeowner reported that a previous repair technician had replaced the pump but left water pouring out the door, apparently rushing through the job without properly reinstalling the door gasket components. The Problem The customer … Read more