Samuel Willhite A Whirlpool dryer in Malvern, OH wasn’t spinning when customers tried to dry their clothes. Our diagnosis revealed a broken belt that had completely failed, leaving the drum unable to turn. The Problem The customer reported their Whirlpool dryer was not spinning. The drum would not rotate when the dryer was started, leaving clothes wet … Read more
A Samsung dryer in Canton was making a grinding noise when operating. Our diagnostic revealed a failed idler pulley that needed replacement to restore quiet operation. The Problem The customer reported their Samsung dryer was making a grinding noise when operating. This type of noise typically indicates mechanical wear in the drum support system. Diagnosis … Read more
A Samsung dryer in Malvern, OH was displaying a “t0” error code and shutting off after running for just a few minutes. Our diagnosis revealed a failed thermistor that was triggering the thermal protection system. The Problem The customer reported that their dryer would run for a few minutes then shut off, with the code … Read more
A Canton homeowner called about their GE oven that wasn’t working properly. The customer reported the oven was only working at 40% capacity and had an alarm that wouldn’t turn off. Our diagnosis revealed the root cause but unfortunately led to disappointing news about parts availability. The Problem The customer said the oven doesn’t work … Read more
A Canton homeowner called about their Whirlpool refrigerator running at 55 degrees since last night with a loud humming sound. Our diagnosis revealed a failed defrost thermostat in the fan assembly that was stuck open, preventing proper cooling cycles. The Problem The customer reported their fridge was at 55 degrees since last night. They also … Read more
We received a service call in Dellroy, OH for an Amana washer not spinning. The diagnostic codes F8-E1, F5-E1, and F0-E5 were displayed, but when we arrived, the washer performed mechanical function properly and everything looked normal on visual inspection. The Problem The customer reported their Amana washer was not spinning. Multiple error codes were … Read more
We responded to a service call in Mineral City for an Admiral refrigerator that needed door reversal and balancing. What should have been a routine adjustment revealed permanent damage that made the appliance unrepairable. The Problem The customer reported their Admiral refrigerator needed door reversal and balanced. This is typically a straightforward service request for … Read more
A Magic Chef washer at a Carrollton, OH cabin was overflowing due to mice damage. The rodents had chewed through the water pressure sensor line, causing the machine to lose its ability to control water levels properly. The Problem The customer reported that their washer would overflow. Upon inspection, we discovered that mice had chewed … Read more
A JennAir dishwasher in Canton was leaking from underneath, with water coming through the basement ceiling. We found the float switch was leaking where it passes through the tub and reinstalled the grommet to solve the problem. The Problem The dishwasher was leaking from underneath. Water was coming through the basement ceiling, indicating a significant … Read more
A Whirlpool washer at a North Canton residence needed an agitator replacement after the original component failed. Our technician installed a new agitator assembly to restore proper washing action. The Problem The customer reported issues with their Whirlpool washer that required parts to be ordered for repair. Diagnosis During our initial service call, we determined … Read more