Samuel Willhite We received a call from Canton, OH about a GE dryer with a broken timer knob. The timer knob had broken off and the connection had fallen into the cowling. After inspection, we found the timer had dropped loose from its mount. The Problem The customer reported that the timer knob has broken off and … Read more
We recently serviced a GE washer in Akron that still worked but made clicking sounds when turning the drum by hand and banging noises during operation. The unit spun clothes out fine, but the noise indicated a serious mechanical issue that needed immediate attention. The Problem The customer reported their washer still works, but makes … Read more
We responded to a no heat complaint on a Samsung dryer in Akron, OH. The customer’s dryer would run but wasn’t producing any heat. Our diagnosis revealed the heat element had given out completely. The Problem The customer reported no heat from their Samsung dryer. The unit would tumble and complete cycles, but clothes were … Read more
A Whirlpool washer and dryer set in Minerva wasn’t cooperating with the homeowners. Both doors are not shutting properly, making it impossible to run either appliance. Our diagnosis revealed failed door hardware on both units that needed immediate replacement. The Problem The customer reported that both doors are not shutting properly on their Whirlpool washer … Read more
We responded to a service call in Canton, OH for a Speed Queen washer that was filled with water. Our diagnosis revealed a failed motor start capacitor, but we encountered an electrical issue that required coordination with the building’s maintenance team to complete the repair. The Problem The customer reported their Speed Queen washer was … Read more
A GE refrigerator in Waynesburg, OH wasn’t cooling and the ice machine auger motor wasn’t operating — only the lights worked. Our diagnosis revealed a failed inverter board that prevented the compressor from running despite proper voltage supply. The Problem The customer reported their GE refrigerator was not cooling and the ice machine auger motor … Read more
We got a call from new homeowners in Massillon who were dealing with multiple issues on their combination oven and microwave unit. The microwave wouldn’t heat and produced a terrible burnt plastic smell, while the oven was tripping breakers and not reaching proper temperatures. What we found was a dangerous electrical connection and a failed … Read more
A Whirlpool refrigerator on Southridge Drive in Salem quit working completely, with the interior light and temperature display numbers flashing continuously. Our diagnosis revealed a failed control board that needed immediate replacement to restore normal operation. The Problem The customer reported that their refrigerator quit working. The light in fridge and numbers for fridge and … Read more
We responded to a service call in Diamond, OH for an LG electric range that had a convection fan issue. The fan was making a very loud noise for a few weeks and then stopped running completely. Our diagnosis found a failed convection fan motor that needed replacement. The Problem The customer reported that the … Read more
A GE washer in North Canton was making a very loud noise when agitating. Our diagnosis revealed the pulley was rubbing on the floor of the machine, creating the excessive noise during wash cycles. The Problem The customer reported a very loud noise when agitating. This noise was disrupting the normal wash cycle and indicated … Read more