Samuel Willhite A Samsung dryer in East Canton wasn’t heating, leaving clothes damp after full cycles. The customer had already cleared an obstructed vent before our arrival, but the damage was done — the high limit thermal fuse had failed from overheating. The Problem The customer reported their Samsung dryer doesn’t heat. The unit would run through … Read more
A Maytag Maxima washer in Berlin Center wasn’t letting water into the drum and was displaying multiple error codes on the screen. When we arrived, we found the motor control board had failed catastrophically. The Problem The customer put clothes in to be washed and it locked them in there, reading codes FO6, FO5, EO1, … Read more
A GE dishwasher in Massillon was making a loud vibration when draining water out of the dishwasher. We diagnosed the issue and found the drain pump had failed, causing the excessive noise during the drain cycle. The Problem The customer reported a loud vibration when draining water out of dishwasher. This type of noise typically … Read more
A Whirlpool refrigerator in Canton, OH had a loose icemaker that needed attention. When we arrived at the Indian Creek Road Northwest location, we found the ice maker was beyond adjustment and required replacement. The Problem The customer reported that their fridge icemaker is loose. The unit was no longer properly secured in its housing, … Read more
A Maytag washer at 1408 Edmar Street in Louisville was getting an LF error code despite the homeowner changing supply lines and checking inlet filters. Our diagnosis revealed the cold water side had failed on the water valve, preventing proper filling and generating the no fill/long fill error code. The Problem The customer reported getting … Read more
A Samsung refrigerator in North Canton, OH had a fresh food fan that was completely inoperable. The customer suspected they needed a new fan and cover, which turned out to be accurate after our diagnosis revealed multiple cooling system issues. The Problem The customer reported that the fresh food fan was inoperable. They thought they … Read more
A Canal Fulton customer called about their Admiral refrigerator having a short in the front dispenser panel that was replaced in December. After investigating, we found the real culprit was a corroded connection at the door hinge rather than the panel itself. The Problem The customer reported a short in the front dispenser panel that … Read more
A Samsung oven in Malvern kept tripping the circuit breaker while the fan and panel light still worked. We found a loose connection in the terminal block had caused the power cord to melt and disconnect. The Problem The customer reported their Samsung oven kept tripping the circuit, with no heat but the fan and … Read more
A homeowner in Magnolia, OH called with a Kenmore dryer that wouldn’t start when they pushed the button. The door light came on when opened, but the switch felt loose. We found the door switch had broken and replaced it to restore normal operation. The Problem The customer had just bought the house and wasn’t … Read more
A Kenmore refrigerator in Hartville, OH wasn’t getting cold at all. When we opened it up, the condenser fan had failed completely, and with the fridge not cooling at all, we suspected the compressor had also gone bad. The Problem The customer reported their Kenmore refrigerator was not getting cold. The unit had stopped cooling … Read more