Samuel Willhite A Whirlpool dishwasher in Massillon wasn’t cleaning dishes on the top rack. When we opened up the unit, we discovered the chopper and screen was missing from the wash pump inlet, causing the spray arms to fill with food and crud. The Problem The customer reported their dishwasher was not cleaning top rack dishes. Despite … Read more
An Admiral oven on Crestdale Street Northeast in Canton, OH had stopped working properly. The customer reported that for a few years only the convection bake option would work, but often times temp would fluctuate and burn, and now all of the bake options will not heat up with only the broil function working. The … Read more
A GE refrigerator on 18th Street NW in Canton lost power after a small surge, leaving the owners with gibberish on the display and no interior lights. While they managed to restore cooling, the erratic behavior made them uncomfortable using their appliance normally. The Problem After a small power surge we noticed the refrigerator had … Read more
A customer in Sherrodsville, OH contacted us because their Admiral oven needed a new bake element. We diagnosed the issue and provided the replacement part with installation support. The Problem The customer reported their Admiral oven needs oven bake element. The existing heating element had failed and required replacement to restore proper baking function. Diagnosis … Read more
A GE range on Ray Ave NE in New Philadelphia wasn’t working at all — neither the oven nor surface burners had power, though the clock still displayed. What looked like a major appliance failure turned out to be an electrical connection issue at the wall outlet. The Problem The customer reported that neither the … Read more
A Samsung washer in Minerva wasn’t filling with water, and the customer also noticed the drum seemed loose. After inspection, we found the cold water inlet screen was plugged with water softener resin from a faulty new water softener system. The Problem The customer reported water not going into machine and that the drum seems … Read more
A Maytag Bravos dryer in Alliance, OH was heating but requiring 2 or 3 cycles to dry clothes, with condensation filling the drum when opened mid-cycle. Our diagnosis revealed multiple issues affecting airflow and heat distribution that needed immediate attention. The Problem The customer reported their dryer heats but requires 2 or 3 cycles to … Read more
A Canton homeowner called about their LG oven losing temperature after preheating. After pre-heat temp is reached in the oven, the temp is not maintained and drops off. We found a failed ignitor that couldn’t maintain the gas flame needed to hold steady temperatures. The Problem After pre-heat temp is reached in the oven, the … Read more
A Canton homeowner called about their Admiral dishwasher with a handle that had come loose. We found the screws had backed out of the handle assembly and secured them properly with thread-locking compound. The Problem The customer reported the handle is loose on their Admiral dishwasher. This made opening and closing the dishwasher door difficult … Read more
A Speed Queen commercial washer at a rental property in Canton wasn’t draining properly and had coin mechanism issues. Our technician found the machine dry on arrival and ran two full cycles to verify operation. The Problem The property owner reported that the Speed Queen washer took coins but wasn’t draining according to the tenants. … Read more