A customer in New Philadelphia called about their GE dryer with a broken start knob. The knob to start the dryer broke off, making it impossible to start the dryer without the knob. Our technician replaced the start knob and restored normal operation. The Problem The knob to start the dryer broke off. The customer … Read more
A GE refrigerator in Carrollton, OH was freezing product and the digital readout was on zero. When the customer pushed the readout it would disappear, leading them to suspect the thermostat was the culprit. The Problem The refrigerator was freezing product throughout the compartment. The digital readout displayed zero and would disappear when pressed. The … Read more
A customer in Massillon called about their GE refrigerator — the freezer was working but fridge was not. They had tried defrosting the unit as advised, which temporarily restored function, but were told it would need repaired for either a defrost issue or drain issue. The Problem The refrigerator’s freezer compartment was maintaining proper temperature, … Read more
A GE washer and dryer set in North Canton showed serious safety issues during what started as routine maintenance. The dryer had developed a burning smell and sound change, while the washer needed standard upkeep. What we found was a fire hazard that required immediate attention. The Problem The customer reported a burning smell and … Read more
A customer in Paris, Ohio called about their GE washer making unusual noises during operation. While the inside turns easily by hand, it sounds like it is rubbing and making a squealing sound when running. It ultimately unbalances the load causing the machine to shake and move. The Problem The customer reported that while the … Read more
A GE range on Diamond Street Northeast in Canton, OH had a timer that would not stop going off when plugged in. The homeowner had to keep the range unplugged to stop the constant noise. Our diagnosis revealed the timer had failed completely. The Problem The customer reported that the timer will not stop going … Read more
We responded to a service call in Homeworth, OH for a GE dishwasher that was leaking water around the water valve. Our diagnostic confirmed the water valve needed replacement to stop the leak. The Problem The customer reported their dishwasher was leaking water around the water valve. Water leaks around the inlet valve typically indicate … Read more
We completed an ice maker repair on a GE refrigerator in Canton, OH. The customer reported their ice maker wasn’t producing ice. Our diagnosis showed the ice maker needed replacement. The Problem The customer contacted us because their ice maker isn’t producing ice. This is a common issue with GE refrigerators where the ice maker … Read more
A customer in Eakly, OK contacted us about their GE refrigerator with a leaking water reservoir. They specifically requested a new water tank after dealing with an incorrect part shipment from an online retailer that sent a control board instead. The Problem The water reservoir is leaking. The customer had already attempted to order a … Read more
We received a service call in Atwater, OH for a GE refrigerator that wasn’t cooling properly in the fresh food section. The freezer worked fine, but the refrigerator wouldn’t cool down to 35°, staying at 50° instead. When we arrived, we found exactly what the customer suspected — the internal circulation fan had failed. The … Read more