A GE refrigerator in Canton, OH was pooling water under the deli tray and freezing, no longer dispensing water, and making less ice than normal. We found a cracked water line and a plugged defrost drain that required updated parts to resolve. The Problem The customer reported water pooling under the deli tray and freezing. … Read more
A Frigidaire stove in OH, OH was running into a dangerous overheating problem. When you use the oven it just keeps heating and won’t stop. Our diagnosis pointed to a failed control board that lost the ability to regulate temperature. The Problem The customer reported that when you use the oven it just keeps heating … Read more
A customer in Massillon called about their Admiral dishwasher having control panel issues. The lights would just flash on the user interface and it would not initiate a wash cycle. After replacing the user interface, the dishwasher works properly. The Problem The customer reported something wrong with the control panel. The lights would just flash … Read more
A washer repair call in Canton brought us to a 2019 LG front-load washer with water leaking from the bottom. The customer reported water pooling underneath the unit during wash cycles. Our diagnosis revealed a split cold water fill hose shooting water directly into the cabinet. The Problem Water is leaking from the bottom of … Read more
A Kenmore dishwasher on Rocky Hollow Drive in Akron had top sliding drawer slides that were broken. We found that Whirlpool had issued an updated version of the top drawer rollers to address this common failure point. The Problem The customer reported that the top sliding drawer slides were broken on their Kenmore dishwasher. The … Read more
We serviced a Whirlpool washer in Diamond, OH that had the door locked, wouldn’t drain, and was making a buzzing sound. Our technician found a broken drill bit jammed in the pump impeller, preventing it from spinning properly. The Problem The customer reported that the door was locked, the washer wouldn’t drain, and something was … Read more
A KitchenAid dishwasher in Akron wasn’t working at all. The homeowner ran a diagnostic and suspected a water supply problem with the pump or another component. Our diagnosis revealed the control board had failed and wasn’t sending power to the water valve. The Problem The customer reported the dishwasher was not working. After running a … Read more
A Kenmore washer in Massillon was leaving clothes still wet at the end of the cycle. Our diagnostic revealed the bearings slash transmission are failing, making this a costly repair on an older unit. The Problem The customer reported that clothes are still wet at the end of the cycle. This symptom typically indicates the … Read more
A GE oven in Canton, OH had a left hand switch that wouldn’t work despite the customer replacing the front left burner switch. We discovered one wire was simply in the wrong place and corrected the connection. The Problem The customer reported that the left hand switch doesn’t work. They had already tried replacing the … Read more
A Samsung refrigerator in Canton was making a loud noise when starting up that sounded like a fan grinding, though it was staying cold. Our diagnosis pointed to ice buildup affecting the evaporator fan, which we addressed through the refrigerator’s programming system. The Problem The customer reported a loud noise when starting up that sounds … Read more