A customer on Eastview Street NE in Louisville called about their Electrolux washer that wasn’t working properly. Our technician Samuel Willhite diagnosed and resolved the issue without needing any replacement parts. The Problem The customer reported that their Electrolux EFLS527UTT2 washer was experiencing operational issues that prevented normal use. Diagnosis Upon inspection, our technician identified … Read more
A Louisville homeowner contacted us about their Whirlpool dishwasher leaking water out from under the toe kick. After inspection, we found the sump assembly had failed, causing water to leak onto the kitchen floor during wash cycles. The Problem The customer reported leaking water out from under the toe kick. This type of leak typically … Read more
A customer on Gephart Avenue in Louisville called about their Whirlpool dryer with a door latch broken. Our technician found the catch had failed, preventing the door from securing properly and the dryer from starting. The Problem The customer reported the door latch broken on their Whirlpool dryer model WED4815EW1. This prevented the door from … Read more
A GE refrigerator on Pilot Knob Ave NE in Louisville was making an intermittent squealing sound. The customer was also concerned with sporadic cooling. Our diagnosis showed all temperatures looked good at this point. The Problem The customer reported a squealing sound that was intermittent. They were also concerned with sporadic cooling issues. Diagnosis We … Read more
A Louisville homeowner called about their Whirlpool dishwasher leaking for the first time, with dishes coming out dirty and detergent pods not dissolving properly. Our inspection revealed the source: a failed wash pump at the sump assembly requiring replacement. The Problem The customer reported the dishwasher was leaking and it happened last night for the … Read more
We recently completed a refrigerator repair on S Chapel St in Louisville, OH. The customer reported their ice maker not producing ice, though water still dispensed normally. Our diagnosis revealed elevated compressor temperatures suggesting a potential sealed system issue. The Problem The customer contacted us about their ice maker not producing ice. Water still dispensed … Read more
A GE dryer on East Main Street in Louisville developed very loud and abnormal noise that began suddenly the prior evening. The dryer still heated and dried clothes, but the noise was concerning enough for the homeowner to call for service. Our diagnosis revealed multiple blockages affecting the dryer’s operation. The Problem The customer reported … Read more
A Whirlpool dryer on Louisville Street NE in Louisville, OH was making loud squealing noises during operation. Our diagnosis revealed a failed idler pulley causing the noise, along with significant lint buildup inside the unit. The Problem The customer reported that their dryer squeals when running. The noise was consistent throughout the drying cycle and … Read more
We were called to Edmar Street in Louisville, OH for a GE washer making loud noise and refusing to spin or drain. The customer had already tried replacing suspension rods and checking hoses. When we opened it up, we discovered the drum base was broken — a fatal failure that meant this washer was done. … Read more
A customer on Burke Ave NE in Louisville called about their GE top-load washer that was not spinning properly and leaving small black debris inside the tub. What we found was a unit with multiple failing systems that made replacement the better choice. The Problem The customer reported that their GE top-load washer was not … Read more