A Frigidaire refrigerator in Carrollton was experiencing cooling problems with frost buildup in the freezer. The customer had already replaced the fan but the issues persisted. We discovered the fan wasn’t quite installed correctly and fixed the installation. The Problem The customer reported that the freezer was full of frost and the fridge wouldn’t cool. … Read more
A KitchenAid refrigerator in Canton wasn’t cooling properly, leaving the homeowner concerned about food safety. Our diagnostic revealed a known technical service bulletin issue affecting this model’s frost control system. The Problem The customer reported their fridge was not cooling properly. This is a critical issue that requires immediate attention to prevent food spoilage and … Read more
A Kenmore refrigerator in Massillon wasn’t keeping the refrigerator compartment cold enough, running at 52 degrees when it should have been much colder. The freezer seemed fine, but the main compartment temperature had been climbing over several days. We found the issue was a failed motor fan assembly in the freezer compartment. The Problem The … Read more
A customer in Akron called about their Whirlpool refrigerator that does not dispense cubes it makes through the door. When we inspected the WRS571CIDB01, we found the wire harness had a broken wire at the bottom of the door causing the dispensing failure. The Problem The customer reported that their Whirlpool refrigerator does not dispense … Read more
A customer in Massillon called about dripping water down inside wall of their Whirlpool refrigerator. When we arrived at the Mollane Street home, we found the defrost drain had plugged, causing water to leak from the freezer through the vent into the refrigerator. The Problem The homeowner reported dripping water down inside wall. This was … Read more
We got a call from Mt. Eaton about a Maytag refrigerator that wasn’t cooling the freezer or fridge. The customer could hear it running with a clicking sound and what sounded like a fan, but the compressor wasn’t kicking in. The Problem The customer reported their refrigerator was not cooling freezer or fridge. It was … Read more
A Samsung refrigerator in Uniontown was making fan noise that sounded like ice buildup in the back, and the ice maker was clogging up when dumping cubes. Our diagnosis revealed multiple issues requiring defrost system repairs and ice room sealing. The Problem The customer reported that the fan was making noise like there was ice … Read more
A Frigidaire refrigerator at a North Canton home had an ice machine that was broken. Our technician found the shaft was stripped on the auger motor, requiring a complete motor and drive replacement to restore normal ice production. The Problem The customer reported that their refrigerator’s ice machine was broken and no longer producing ice. … Read more
A Salem, OH homeowner called because defrost in freezer was not working on their Frigidaire Gallery refrigerator. What looked like a defrost system failure turned out to be a simple door adjustment issue that was letting moisture into the freezer compartment. The Problem The customer reported that defrost in freezer was not working. This typically … Read more
A Kenmore refrigerator in Beloit, OH stopped cooling completely. The homeowner called when both the fridge and freezer sections quit working entirely. Our diagnosis revealed a faulty thermostat causing the intermittent operation. The Problem The customer reported the refrigerator was not cooling at all. The fridge and freezer had quit cooling for a while and … Read more