A Samsung dryer in Malvern, OH was displaying a “t0” error code and shutting off after running for just a few minutes. Our diagnosis revealed a failed thermistor that was triggering the thermal protection system. The Problem The customer reported that their dryer would run for a few minutes then shut off, with the code … Read more
A Samsung dishwasher at a North Canton home was acting like it was going to run, then beeping with the normal cycle continuing to flash. The homeowner had to turn the breaker off to stop it. We found the water valve was seeping and triggering the flood sensor. The Problem When the customer turned the … Read more
A Samsung washer in Canton, OH was leaking water due to a damaged seal. Our technician found the door boot had failed and was allowing water to escape during the wash cycle. The Problem The customer reported a damaged seal and that the washer was leaking. Water was escaping from the front-loading drum area during … Read more
A Samsung refrigerator in Canton, OH was still getting water on the floor despite previous service attempts. Our technician Samuel Willhite returned to address this persistent water leak issue that required multiple visits to fully resolve. The Problem The customer reported they were still getting water on the floor from their Samsung refrigerator. This was … Read more
A Samsung dryer in North Lawrence was displaying an HE code and overheating clothes despite the customer checking the vent for blockage and replacing the thermistor. Our diagnosis revealed the heat element had shorted to the housing, causing the high limit thermostat to trip. The Problem The customer contacted us about an HE code on … Read more
A Samsung dryer in North Canton was making a metal grinding noise that had the homeowner concerned. When we opened it up, we found the idler pulley had failed, which was causing the grinding sound against other components. The Problem The customer reported their Samsung dryer sounded like metal grinding against metal. This type of … Read more
A Samsung refrigerator in Akron needed immediate attention when the power cord suffered severe damage during a move. The chord had badly bent and loose top prongs, with the bottom grounding prong completely removed — a serious electrical hazard that left the 6-year-old unit completely inoperable. The Problem The chord was badly damaged during moving, … Read more
A Samsung washer in North Canton was hard to get through its cycle and continuously became unbalanced regardless of spin speed. Our diagnosis revealed worn-out shock dampers that could no longer stabilize the tub during operation. The Problem The customer reported their Samsung washer was hard to get through its cycle and continuously became unbalanced … Read more
A Samsung washer in Canton wouldn’t drain or run, with the customer suspecting the water pump. Our diagnosis confirmed the drain pump had failed — it was receiving 120 volts but wouldn’t spin. The Problem The customer reported that water would not extract and the machine wouldn’t run, though it was receiving power. They suspected … Read more
We recently serviced two Samsung refrigerators at a home in Massillon, OH. One board was flashing error codes while the other fridge couldn’t get power at all. Our diagnosis revealed different issues requiring targeted solutions for each unit. The Problem The customer reported that one Samsung refrigerator’s board was flashing error codes. The second refrigerator … Read more