A Samsung oven in Malvern kept tripping the circuit breaker while the fan and panel light still worked. We found a loose connection in the terminal block had caused the power cord to melt and disconnect. The Problem The customer reported their Samsung oven kept tripping the circuit, with no heat but the fan and … Read more
A Samsung dryer in Uniontown wasn’t spinning at all when we arrived at this Plateau Street Northeast home. The drum wont turn, the customer reported. After opening up the unit, we found the idler pulley was loose and the blower assembly was dragging on the housing and had stopped the motor. The Problem The customer … Read more
A Samsung dryer in Carrollton, OH was spinning but wouldn’t heat. Our diagnosis revealed a failed heating element and worn idler pulley that needed replacement. The Problem The customer reported that their dryer spins but won’t heat. The drum would tumble clothes normally, but no warm air was being generated to dry the load. Diagnosis … Read more
A Samsung refrigerator at a Canton, OH home wasn’t cooling in the freezer. The customer called ahead on their land line to report the issue. Our diagnosis revealed the freezer wasn’t defrosting due to a failed heater circuit. The Problem The customer reported their Samsung refrigerator was not cooling in freezer. They called ahead on … Read more
A Samsung dryer in Canton, OH had no heat. We found the heat element assembly had failed and needed complete replacement including the element, high limit thermostat and cycling thermostat. The Problem The customer reported no heat from their Samsung dryer. The unit would run through cycles but clothes remained damp and cold. Diagnosis Testing … Read more
A Samsung washer in Canton, OH was slow draining, seems to have a clog. Our diagnosis revealed the cold water screen was plugged, along with buildup in the dispenser tray. The Problem The customer reported their washer was slow draining, seems to have a clog. Water wasn’t flowing properly through the system during wash cycles. … Read more
A Samsung dryer in Canton was making a grinding noise when operating. Our diagnostic revealed a failed idler pulley that needed replacement to restore quiet operation. The Problem The customer reported their Samsung dryer was making a grinding noise when operating. This type of noise typically indicates mechanical wear in the drum support system. Diagnosis … Read more
A Samsung dryer in Malvern, OH was displaying a “t0” error code and shutting off after running for just a few minutes. Our diagnosis revealed a failed thermistor that was triggering the thermal protection system. The Problem The customer reported that their dryer would run for a few minutes then shut off, with the code … Read more
A Samsung dishwasher at a North Canton home was acting like it was going to run, then beeping with the normal cycle continuing to flash. The homeowner had to turn the breaker off to stop it. We found the water valve was seeping and triggering the flood sensor. The Problem When the customer turned the … Read more
A Samsung washer in Canton, OH was leaking water due to a damaged seal. Our technician found the door boot had failed and was allowing water to escape during the wash cycle. The Problem The customer reported a damaged seal and that the washer was leaking. Water was escaping from the front-loading drum area during … Read more