A Samsung washer and dryer set in Homeworth, OH had multiple issues that left a family without properly functioning laundry equipment. The dryer no longer heated up, while the washer did not spin as fast so clothes were still wet. Our diagnosis revealed failures in both the heating element assembly and the washing machine transmission. … Read more
We responded to a service call in Akron for a Samsung washer that water will not spin out. When we arrived and tested the unit, the washer was working correctly at time of service. The Problem The customer reported that water will not spin out from their Samsung top-load washer. This is typically a frustrating … Read more
A Samsung refrigerator on Katrina Court in Canton, OH was throwing a 22 E error and not cooling properly. The customer also mentioned some fan issue. Our diagnosis revealed multiple problems that required a comprehensive repair approach. The Problem The customer reported their Samsung fridge was throwing a 22 E error and not cooling. They … Read more
A Samsung dryer in Akron started making loud squeaking noises while running, then made a loud “clunk” and wouldn’t start operating again. The customer suspected it needed a new belt, but our diagnosis revealed the idler pulley had failed instead. The Problem The dryer started making loud squeaking noises while running. While drying, it made … Read more
A Samsung refrigerator in Canton, OH was running at 61 degrees in the refrigerator compartment while the freezer maintained proper temperature at -8 degrees. The customer had noticed fan noise weeks earlier but overlooked it due to a medical emergency. Our diagnosis revealed failed evaporator components requiring multiple part replacements. The Problem The refrigerator portion … Read more
A Samsung RF263AEWP side-by-side refrigerator in Louisville was building up snow throughout the freezer compartment. We found the freezer evaporator fan assembly had completely failed, stopping cold air circulation and allowing moisture to freeze on every surface inside. The Problem The customer called because thick snow was coating the freezer walls, shelves, and food packages. … Read more
A Samsung refrigerator in Massillon, OH had a shut off arm in the freezer ice machine that was bent, but still working. We found the ice maker assembly needed replacement to restore proper operation. The Problem The customer reported the shut off arm in freezer ice machine was bent, but working. While the ice maker … Read more
We got called out to Canton for a Samsung RF263TEAESR/AA refrigerator with a freezer drawer that wouldn’t slide properly. The homeowner was fighting with it every time they needed frozen food. When we opened the freezer compartment, the left drawer track assembly was hanging loose — completely detached from its mounting points. The Problem The … Read more