A Samsung washer on Steelwood Circle in Akron started banging very loudly during high spin mode with the smell of burning rubber, followed by smoke when the door was opened. Our diagnosis revealed the spider and spin basket had failed catastrophically, requiring parts that weren’t readily available. The Problem During high spin mode, washer started … Read more
A GE washer in Canton, OH wouldn’t spin, and the customer had already opened the back panel to find a mangled belt. What started as a simple belt replacement revealed much deeper damage that made this repair uneconomical. The Problem The customer called because their washer wont spin. They had already opened up the back … Read more
A GE washer in Canton was experiencing a burning smell and wouldn’t spin, with auto shut off occurring during laundry. Our diagnostic found the unit performed properly in test mode with no replicable burnt smell. The Problem The customer reported their GE washer had a burning smell, won’t spin, and would auto shut off during … Read more
A Maytag Bravos washer in East Sparta was making horrible noise on spin. We diagnosed the problem as a failed bearing assembly and completed the repair with a new W10435302 bearing. The Problem The customer reported their Maytag washer makes horrible noise on spin. This type of noise during the spin cycle typically indicates bearing … Read more
We responded to a service call in Minerva for an Admiral washer experiencing multiple failures. Upon inspection, we found the tub seal was leaking and the timer wasn’t activating the drain pump — two significant issues that made replacement the most practical option. The Problem The Admiral washer had developed water leakage issues and wasn’t … Read more
A Whirlpool washer in Canton was displaying two error codes — F51 and DL — and wouldn’t clear even after unplugging and resetting. The rotor on the bottom of the washer had come loose, causing the OL error code. The Problem The customer reported two codes appearing on their Whirlpool washer: F51 and DL. They … Read more
A Whirlpool washer in Louisville wasn’t starting consistently, requiring the owner to wait and try again before it would run. Our diagnosis revealed dirty water inlet screens were likely causing intermittent flow issues that prevented reliable startup. The Problem The customer reported that the washer won’t always start, but if they wait a while and … Read more
A Massillon homeowner called about their LG washer leaking water. The drain hose was leaking from where it hooks into back of washer. Our inspection revealed the drain hose had developed a hole, caused by a sharp piece that was formed when the drum was molded. The Problem The customer reported their washer had a … Read more
A Kenmore washer in Massillon, OH wouldn’t agitate or spin clothes out. The motor coupler had broken, preventing the washer from agitating or spinning while it would still fill and drain. The Problem The customer reported their washer won’t agitate or spin clothes out. The machine would still fill with water and drain, but clothes … Read more
A Whirlpool washer on Rue Deborah Street Northeast in Louisville wasn’t spinning during wash cycles. Our diagnostic revealed major transmission failure that made repair economically unfeasible for this model. The Problem The customer reported their washer not spinning. This meant clothes were coming out soaking wet after wash cycles completed. Diagnosis We found that both … Read more