A customer in Alliance called about their LG washer that stopped mid cycle, with water lying in the bottom of the machine. The washer wouldn’t restart or run a spin cycle. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The customer reported their washer stopped mid cycle, with water lying in … Read more
A Whirlpool washer in Alliance was making loud knocking noise during cycles and was extremely loud during spin and drain. Our diagnosis revealed failed bearings — a common failure point that creates unmistakable noise when the drum assembly loses proper support. The Problem The customer reported that their washer was making loud knocking noise during … Read more
A Samsung dryer in Alliance, OH stopped starting mid-cycle after working perfectly for 40 minutes. The customer found slightly damp clothes, tried to restart the unit, and saw lights come on but no drum movement. We found a failed idler pulley that prevented the drum from turning. The Problem The dryer worked perfectly, the customer … Read more
A Samsung dryer at a home on West Vine Street in Alliance, OH was running but wouldn’t spin. Our technician found the idler pulley had broken, causing the drum to stop rotating while the motor continued running. The Problem The customer reported their dryer runs but won’t spin. The motor would start and operate normally, … Read more
We got a call from Alliance, OH about an LG washer that was not draining and no longer working. When we arrived at the West State Street location, our diagnosis confirmed the drain pump had failed completely. The Problem The customer reported their washer was not draining and no longer working. The unit would run … Read more
A Kenmore dryer in Alliance, OH stopped responding to control inputs despite the interior light still working. The control board had failed and is no longer available, making replacement the only viable option. The Problem The customer reported that the light comes on, but control panel doesn’t light up or respond. The dryer appeared to … Read more
A Maytag dryer at an Alliance apartment complex wouldn’t operate despite being plugged in. Our second visit to this unit revealed the same thermal fuse had blown again, pointing to an ongoing ventilation problem that building maintenance hadn’t addressed. The Problem The dryer was plugged in but wouldn’t operate at all. This was actually a … Read more
A customer in Alliance called about their Whirlpool dishwasher with a latch not staying closed. We scheduled a service appointment, but no one was home when we arrived despite texting ahead of time. The Problem The customer reported that the latch was not staying closed on their Whirlpool dishwasher. This would prevent the dishwasher from … Read more
A Samsung dryer in Alliance, OH was shutting down before the end of its cycle after running for only a short period. Our diagnosis revealed a failing control board that was cutting out and killing power to the machine, but with the part no longer available, replacement became the customer’s best option. The Problem The … Read more
A Whirlpool dryer in Alliance wasn’t heating, leaving the customer with wet clothes after every cycle. Our inspection revealed the issue wasn’t with the heating element itself, but with the power connection at the terminal block. The Problem The customer reported their dryer won’t heat. The unit would run through its cycles normally, but clothes … Read more