We were called to a home on Poplar Ave SW in Canton, OH for a Frigidaire dishwasher that wouldn’t drain. The customer had already checked the drain hose for plugs and kinks with no issues found, removed standing water, and cleaned the basket and filter, but water still wouldn’t drain after running a cycle. The … Read more
A Samsung washer in Canton was showing a 5C code even after the customer cleaned the pump filter. We found a wad of hair wrapped around the drain pump that was preventing it from spinning and pumping water out. The Problem The customer reported a 5C code appearing even after cleaning pump filter. This error … Read more
A KitchenAid refrigerator in Canton wasn’t cooling properly, with the inside thermometer reading 51 degrees. By the time we arrived for the scheduled service call, the homeowner had reset the fridge over the weekend and it was operating correctly. The Problem The customer reported that their fridge was not cooling down. The inside thermometer read … Read more
A Samsung dryer in Canton was making loud noises as it spins. Our diagnosis revealed a failed rear support roller that was causing the racket and needed immediate attention. The Problem The customer reported their Samsung dryer was making loud noises as it spins. This type of noise typically indicates worn drum support components that … Read more
We received a service call in Canton for a Samsung washer where some kind of belt worked itself loose from the inside—in four pieces. The customer reported that though the washer spins, it doesn’t wring out the load like it should and it is a bit noisier. Our diagnosis revealed a more serious structural issue … Read more
A Whirlpool refrigerator in Canton, OH had a control panel that wasn’t lit up but would illuminate when buttons were pushed, with neither compartment working despite having power. Our diagnosis revealed a failed electronic control board that needed replacement to restore normal operation. The Problem The customer reported that the control panel was not lit … Read more
A Whirlpool dryer in Canton wasn’t heating up, leaving clothes damp after full cycles. Our diagnosis revealed faulty electrical connections in the timer assembly that control the heating element circuit. The Problem The customer reported their dryer was not heating. Clothes were tumbling normally but coming out wet and cold after complete cycles. Diagnosis Testing … Read more
We received a service call for a Frigidaire wall oven on Middlebranch Ave NE in Canton, OH. The customer reported that their wall oven was not closing properly. What we discovered was a parts availability issue that ultimately led to a replacement recommendation. The Problem The customer contacted us because their Frigidaire wall oven was … Read more
A GE dishwasher in Canton, OH had power and lights but wouldn’t start, with the customer unsure if it could sense the door position. Our diagnosis revealed rodent damage to the DC harness and a failed main control board requiring both components to be replaced. The Problem The power is on and it lights up. … Read more
A customer in Canton called about their Admiral refrigerator with ice buildup at the bottom of the freezer side that had to be chiseled out every 2 weeks. Our diagnosis revealed a plugged defrost drain and a loose connection on the defrost thermostat that was preventing proper defrost cycles. The Problem The homeowner reported ice … Read more