A Whirlpool washer in Louisville was leaking oil from underneath. When we inspected the machine, we found the transmission input shaft seal had failed, allowing gear oil to escape onto the floor. The Problem The customer called about oil leaking from underneath their washer. This type of leak typically points to transmission seal failure, which … Read more
A standup freezer in Louisville wasn’t keeping cold because the compressor wouldn’t run. We found the cold control thermostat had failed and replaced it to restore normal operation. The Problem The customer reported that the compressor is not running. Without the compressor cycling on, the freezer couldn’t maintain proper temperatures. Diagnosis We tested the cold … Read more
We diagnosed an LG washer in Louisville, OH that required unplugging to reset after each cycle. Our inspection revealed the control board needed replacement to restore normal operation. The Problem The customer reported that after using the washer, they had to unplug it to reset and turn it back on. This cycle of manual resetting … Read more
A Whirlpool refrigerator in Louisville, OH wasn’t making ice. The homeowner called when their ice maker completely stopped working. We found the water valve assembly had failed, cutting off water supply to the ice maker. The Problem The customer reported their ice maker not working. No ice was being produced, indicating a complete failure of … Read more
A Maytag dryer in Louisville, OH was not getting hot during cycles. Our diagnosis revealed that the heat element as well as the idler tension pulley had failed, requiring replacement of both components to restore normal operation. The Problem The customer reported that their dryer was not getting hot. The unit would run through cycles … Read more
An Admiral refrigerator on Meese Road Northeast in Louisville wasn’t cooling in either compartment. Neither fridge or freezer is cooling, the customer reported. Our diagnosis revealed a failed defrost thermostat that was preventing proper defrost cycles. The Problem Neither fridge or freezer is cooling. The entire refrigerator had lost its ability to maintain proper temperatures … Read more
A Louisville homeowner contacted us about their Daewoo refrigerator that wasn’t cooling properly. The freezer was working fine, but the fridge compartment had lost its cooling ability. Unfortunately, after our diagnosis, we discovered this was a case where refrigerator repair wasn’t possible due to parts availability. The Problem The customer reported that their fridge was … Read more
We completed an ice maker repair on an Amana refrigerator in Louisville, OH. The customer reported their ice maker broken. We found the unit needed a complete ice maker replacement to restore ice production. The Problem The customer called about their Amana refrigerator’s ice maker broken. The unit was no longer producing ice, leaving the … Read more
A Samsung dryer on Opal Street in Louisville wasn’t tumbling clothes despite the motor running. The customer suspected a broken drum belt, and they were right — but that wasn’t the only problem we found during this repair. The Problem The customer reported that their dryer still runs but drum does not turn. They suspected … Read more
A Samsung washer at 412 5th Street in Louisville wasn’t finishing its cycle properly. After diagnosing the issue, we found the screen was plugged on the cold water valve, restricting water flow and preventing normal operation. The Problem The customer reported their Samsung washer was not finishing the cycle. The machine would start but wouldn’t … Read more