A customer in Massillon returned from vacation to find the bottom and back of the inside of their Samsung refrigerator completely iced over with thick ice buildup. Our diagnosis revealed failed components in the defrost system that allowed ice to accumulate unchecked while they were away. The Problem The customer returned from a short vacation … Read more
We recently completed an oven repair on Mount Union Avenue Southeast in Massillon, OH. The customer reported their LG oven does not hold heat and takes significant time to heat up, over 45 minutes to reach 350 degrees. Our diagnosis revealed a failed igniter requiring replacement. The Problem The customer explained their oven does not … Read more
A Massillon homeowner called about their GE refrigerator’s ice maker not working. When we arrived at the Castle West Circle address, we found the issue wasn’t with the ice maker itself but with a simple installation problem that was preventing proper operation. The Problem The customer reported their ice maker was not working. The unit … Read more
We serviced a GE dryer in Massillon that would not heat up. Our diagnosis found everything else functioning properly, but the gas valve coil packs needed replacement — a common issue on gas dryers. The Problem The customer reported that the dryer will not heat up. The unit would run through its cycles but produce … Read more
A homeowner in Massillon called with an LG oven that wasn’t heating and was displaying an F9 error code. We diagnosed the problem as a failed oven ignitor and replaced it to restore normal operation. The Problem The customer reported their oven not heating and noted that a code showed F9 on the display. This … Read more
A Samsung dryer in Massillon was continuously running without stopping. Our technician found the main control board had failed, causing the unit to ignore cycle completion signals and run indefinitely. The Problem The customer reported their Samsung dryer continuously runs without stopping. The unit would not recognize when cycles should end, creating a frustrating situation … Read more
A customer in Massillon called with a GE washer that doesn’t stay on after starting. We also looked at their dishwasher that was leaking. Both appliances needed straightforward repairs to get back to normal operation. The Problem The washer doesn’t stay on after starting. The customer also asked about their dishwasher, which was leaking and … Read more
A customer in Massillon called about their LG washer that had water sitting on the bottom and wouldn’t spin. When we arrived, the water was gone and the machine did spin in diagnostic mode, but we needed to find what was causing the intermittent problem. The Problem The customer reported that water sat on bottom … Read more
A Samsung refrigerator in Massillon, OH had a shut off arm in the freezer ice machine that was bent, but still working. We found the ice maker assembly needed replacement to restore proper operation. The Problem The customer reported the shut off arm in freezer ice machine was bent, but working. While the ice maker … Read more
An Admiral dishwasher on Harding Ave NW in Massillon had a completely dead control panel with no lights working at all. The customer mentioned it had frozen before with some lights still on, but now nothing responded. We found the door latch had failed, preventing the control panel from activating. The Problem The control panel … Read more