A Canton homeowner called when their Maytag refrigerator was warm and things were thawing in the freezer. We found the evaporator fan had failed, preventing proper air circulation between compartments. The Problem The customer reported their refrigerator was warm and things were thawing in the freezer. This combination of symptoms typically points to an air … Read more
A Louisville homeowner called us about their French door Frigidaire refrigerator that was leaking water from bottom. When we arrived, we discovered the defrost drain was plugged and the freezer floor had a large sheet of ice on it. The Problem The customer reported their French door refrigerator was leaking water from bottom. This is … Read more
A Samsung refrigerator in Canton, OH was displaying an “88” error code where the freezer and fridge temps are normally shown. The customer also reported ice buildup on the back interior of the fridge and a non-functioning ice maker. Our diagnosis revealed multiple interconnected issues stemming from a plugged defrost drain. The Problem The Samsung … Read more
A Salem, OH customer called because their Admiral refrigerator’s water and ice cube maker don’t work. Our diagnosis found the water filter needed replacement to restore proper water flow to both dispensers. The Problem The customer reported that water and ice cube maker don’t work on their Admiral FGUS2642LF2 refrigerator. Neither the water dispenser nor … Read more
A Samsung refrigerator in Massillon was having issues with freezer water vibration and temperature problems in both the refrigerator and freezer compartments. The homeowner couldn’t get the user interface to respond, which was complicating the troubleshooting process. The Problem The customer reported freezer water vibration temperature on ref, and freezer. The control panel wasn’t responding … Read more
A Whirlpool refrigerator in Massillon, OH wasn’t staying cold. This was actually our second visit to this WRT519SZDW00 — the defrost drain had plugged again, causing light frost buildup in the freezer compartment. The Problem The customer called because their refrigerator was not staying cold. This was a repeat issue we’d seen before on this … Read more
A Samsung refrigerator in Malvern was making noise from the fan hitting something and the ice maker had quit working. We found ice buildup at the top of the evaporator and in the fan area blocking normal operation. The Problem The customer reported noise from the fan hitting something and the ice maker had quit … Read more
A KitchenAid refrigerator in Canton was clicking and not freezing properly. Our diagnosis revealed a failed start relay and a deteriorated drip pan that was leaking water onto the refrigerator floor. The Problem The customer reported their KitchenAid refrigerator was clicking and not freezing. This combination of symptoms typically indicates compressor starting issues that prevent … Read more
A GE refrigerator in Akron wasn’t maintaining proper temperature despite being set correctly. The refrigerator temperature was at 50 degrees even though it was set at 35 degrees. Our diagnosis revealed a failed evaporator fan preventing proper air circulation in the fresh food compartment. The Problem The customer reported that the refrigerator temperature is at … Read more
A GE Cafe refrigerator in Massillon was having water dispenser issues. Our water filter does not have pressure to push the water out, and it makes a weird noise sometimes when trying to get the water out. The hot water won’t work at all, though the ice still does. We found the water supply valve … Read more