A customer in Alliance called about their Maytag washer that had been stored on a back porch and froze. Even after moving it to a warmer basement, the washer was stored on back porch and froze moved to warmer basement but still not working. Unit will start/sounds like motor runs but water will not go … Read more
A GE washer on Royal Liverpool Drive in Uniontown, OH stopped mid-cycle while washing a coat, leaving clothes soaking wet and unable to spin. The customer reported a burning or overheated smell and suspected a belt or clutch issue. The Problem The washer stopped mid-cycle while washing a coat, leaving clothes soaking wet. It would … Read more
We responded to a service call on Chester Ave in Louisville, OH for a GE washer that was intermittently not filling on certain cycles with clicking noise heard at lid area. What we discovered was an incorrect customer-installed inlet valve causing multiple system faults that had cascaded into transmission failure. The Problem The customer reported … Read more
A customer on Maple Street in Waynesburg called about their GE washer that wouldn’t drain or spin. When we arrived, we discovered the machine was showing an out of balance error that was preventing normal operation. The Problem The washer will not drain. Customer also mentioned won’t spin, likely related to drain issue. These symptoms … Read more
A Samsung washer on Mc Dowell Ave in Minerva, OH stopped spinning during the rinse cycle. The homeowner called when their clothes were sitting in standing water. We found the drain pump had failed completely. The Problem The customer reported their Samsung washer stopped spinning during rinse cycle. Water wasn’t draining out, leaving clothes soaked … Read more
A Maytag washer on Chadsworth Avenue in Louisville went completely dead overnight during a wash cycle, leaving the customer with wet laundry and no power to the unit. Despite trying basic troubleshooting steps, the washer remained unresponsive. Our diagnosis revealed a failed control board that would require replacement along with potentially other components. The Problem … Read more
A Canton homeowner called when their daughter tried to wash a load but the washer still wasn’t working. We found an F5E1 error code stored in the system — a lid lock fault that traced back to an incorrectly installed replacement part. The Problem The customer reported that their daughter tried to wash a load … Read more
A Canton homeowner called about their Maytag washer that just flashes error messages and will not start cycle. Even unplugging the washer to reset it does not work — it just starts running through all of the error messages again. Water damage on the main control board from a backed up drain had taken out … Read more
We responded to a service call on Glamorgan Street in Alliance, OH for a Whirlpool washer that became unlevel and started banging during spin. The washer progressively got worse and now will not run at all — control light comes on, but machine does nothing. Our diagnosis revealed heavily worn shock absorbers triggering multiple error … Read more
A customer on Eastview Street NE in Louisville called about their Electrolux washer that wasn’t working properly. Our technician Samuel Willhite diagnosed and resolved the issue without needing any replacement parts. The Problem The customer reported that their Electrolux EFLS527UTT2 washer was experiencing operational issues that prevented normal use. Diagnosis Upon inspection, our technician identified … Read more