Samuel Willhite A Samsung French door refrigerator on Roslyn Avenue Southwest in Canton had stopped dispensing ice and water completely. The homeowner called us when both the ice machine and water machine quit working. Our diagnosis revealed a plumbing issue rather than an appliance problem. The Problem The customer reported that their refrigerator’s ice machine and water … Read more
A customer in Dalton called about their Admiral refrigerator’s ice and water dispenser that had stopped responding. The dispenser switch and lever weren’t working at all. We found the problem was ice buildup and mineral deposits blocking the mechanism behind the lever. The Problem The ice/water dispenser switch/lever is not working. The customer couldn’t get … Read more
A Louisville laundromat called with intermittent heating issues on three commercial Dexter dryers. The owner had identified faulty Synetek ignitors as the root cause and requested replacement with Gemline control modules. The Problem North Chapel Laundromat reported intermittent no heat on their newer Dexter dryers. The owner had already diagnosed faulty Synetek dryer ignitors as … Read more
A customer in Canton called about their LG dryer that wasn’t working properly. After diagnosing the issue, we determined no parts replacement was needed and performed the necessary repair to restore normal operation. The Problem The customer reported their LG DLEX760WE dryer was experiencing operational issues that prevented normal use. Diagnosis Our technician Samuel Willhite … Read more
We completed a service call on Northlawn Avenue NE in Louisville, OH for a Whirlpool refrigerator that wasn’t working properly. The customer had contacted us through our online system, and our diagnostic work revealed the issue could be resolved without replacement parts. The Problem The customer reported their Whirlpool refrigerator model GI0FSAXVY01 was experiencing operational … Read more
A Canton homeowner called about their Frigidaire refrigerator not cooling properly. Our technician Samuel Willhite diagnosed and resolved the issue without requiring any replacement parts. The Problem The customer reported that their Frigidaire refrigerator was not maintaining proper cooling temperatures. Diagnosis Upon inspection of the FFTR2021TW5 unit, our technician identified the root cause and determined … Read more
We responded to a service call on Market Ave N in Canton, OH for a GE range that wasn’t working properly. The customer had reported issues with their RB757BH5CT model, and our diagnostic work revealed the problem could be resolved without replacing any parts. The Problem The customer contacted us about their GE range experiencing … Read more
A Samsung washer on Reno Drive in Louisville, OH needed an adjustment. Our technician Samuel Willhite performed the necessary adjustment to restore proper operation. The Problem The customer reported their Samsung washer required an adjustment. Diagnosis Upon inspection, we determined the washer needed an adjustment to function correctly. The Repair Parts replaced: None Work performed: … Read more
We responded to a service call on Raymond Street Northwest in Uniontown, OH for a Samsung refrigerator where the customer was unable to set freezer temp. After our diagnostic inspection, we found all systems were functioning properly. The Problem The customer reported being unable to set freezer temp on their Samsung RF28T5001SR/AA refrigerator. Diagnosis Our … Read more
We responded to a service call in Leetonia for an LG dishwasher that was tripping the breaker shortly after the cycle started. The customer had already installed a GFCI outlet after noticing the original outlet appeared burned, but the unit was still tripping after about one minute of operation. The Problem The dishwasher would trip … Read more