Samuel Willhite We responded to a service call on Market Ave N in Canton, OH for a GE range that wasn’t working properly. The customer had reported issues with their RB757BH5CT model, and our diagnostic work revealed the problem could be resolved without replacing any parts. The Problem The customer contacted us about their GE range experiencing … Read more
A Samsung washer on Reno Drive in Louisville, OH needed an adjustment. Our technician Samuel Willhite performed the necessary adjustment to restore proper operation. The Problem The customer reported their Samsung washer required an adjustment. Diagnosis Upon inspection, we determined the washer needed an adjustment to function correctly. The Repair Parts replaced: None Work performed: … Read more
We responded to a service call on Raymond Street Northwest in Uniontown, OH for a Samsung refrigerator where the customer was unable to set freezer temp. After our diagnostic inspection, we found all systems were functioning properly. The Problem The customer reported being unable to set freezer temp on their Samsung RF28T5001SR/AA refrigerator. Diagnosis Our … Read more
We responded to a service call in Leetonia for an LG dishwasher that was tripping the breaker shortly after the cycle started. The customer had already installed a GFCI outlet after noticing the original outlet appeared burned, but the unit was still tripping after about one minute of operation. The Problem The dishwasher would trip … Read more
A Salem homeowner called about LED lights that only flickered in both the fridge and freezer compartments of their 6-year-old Kenmore double door refrigerator. While everything else worked great, the flickering lights made it difficult to see inside. We found failed light modules in both sections that needed replacement. The Problem The customer bought this … Read more
A Whirlpool washer on Monroe Avenue Northeast in Canton, OH was making knocking sounds and not spinning right. Our diagnostic revealed multiple failed components that made replacement the only viable option. The Problem The customer reported knocking and not spinning right on their Whirlpool washer. These symptoms pointed to potential issues with the motor assembly … Read more
A North Canton customer called about their Frigidaire washer not draining properly. Our technician arrived to find the machine was actually draining normally during testing. We provided service call coverage for any future drain issues. The Problem The customer reported their Frigidaire washer was not draining properly. This is a common complaint that can stem … Read more
A homeowner in North Canton called about their JennAir double oven with a dangerous malfunction. The broiler on the top oven was turning on by itself and wouldn’t shut off, forcing them to flip the breaker to stop it. We diagnosed a failed control board with a stuck broil relay. The Problem The customer reported … Read more
A Samsung washer in Canton, OH wouldn’t spin during the wash cycle. The customer reported it would turn on and fill with water, but the barrel wouldn’t turn. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The customer called because their Samsung washer wouldn’t spin. It would turn on and fill … Read more
A Samsung oven at a home on Ensenada Street Northeast in Hartville wasn’t reaching the set temperature. The customer reported it was maybe 50 degrees low, and when set at 375 degrees, it would beep for preheat at 325 but slowly climb to 350. The Problem The customer noticed their Samsung oven wasn’t reaching the … Read more