Samuel Willhite A customer in North Canton called about their Frigidaire stackable washer that stopped mid-cycle with rugs inside. The lid was stuck in the locked position and they couldn’t get the door open or remove the laundry. The Problem The washer stopped during a cycle with rugs inside and the door became locked shut. The customer … Read more
A North Canton homeowner contacted us when their Kenmore dishwasher stopped working completely. The “Clean” light was blinking 7 times, pausing, then repeating the sequence — a clear diagnostic code indicating a specific system fault. The Problem The dishwasher stopped working, with the “Clean” light blinking 7 times, pausing and then repeating another 7 blinks. … Read more
A customer in Massillon called about their LG dryer that takes a long time to heat. During our inspection, we discovered the dryer vent was obstructed and the unit had an undersized 3-inch vent instead of the required 4-inch vent. The Problem The customer reported their LG dryer takes a long time to heat. Poor … Read more
A Whirlpool dryer in North Canton stopped spinning but was still getting hot. The customer believed the belt had stopped working. Our diagnosis revealed the idler pulley had failed, causing the belt to come off and break. The Problem The dryer does not spin, but still gets hot. The customer believed the belt on the … Read more
We received a service call for a Maytag washer in Canton, OH that was going through too many cycles at one time and then starting to shake, with drainage issues. Our diagnosis revealed significant internal damage that would make repair cost-prohibitive for this model. The Problem The customer reported their Maytag washer goes through too … Read more
A Kenmore refrigerator at a home in Magnolia, OH needed service. The customer’s complaint was brief, but our technician Samuel Willhite was able to diagnose and resolve the issue during the scheduled visit. The Problem The customer reported their Kenmore refrigerator was experiencing an issue, though the specific complaint details were minimal in the service … Read more
A Dover homeowner called about their Admiral washer making a loud grating noise during the spin cycle, plus the “time remaining” display fluctuating with different times. When we opened it up, we found the drum support was broken — and this critical part was no longer available from the manufacturer. The Problem The customer reported … Read more
A Kenmore dishwasher on Georgetown Street in Louisville was making a grinding sound and wasn’t pushing water to the top rack to clean the dishes. The homeowners wanted to know if it was fixable and requested service after 3:30 PM. Our diagnosis revealed the issue could be resolved without replacement parts. The Problem The customer … Read more
A Whirlpool dryer on East Line Street in Minerva, OH kept fraying belts around a pulley despite the homeowner replacing the drum belt twice. The original belt had snapped, and subsequent replacements continued to fray in the same spot, pointing to a worn idler pulley causing the damage. The Problem The customer had replaced the … Read more
A Canton homeowner called about their Frigidaire refrigerator that won’t turn on. This was a brand new fridge in basement that had stopped working entirely. We responded to diagnose what was preventing this new unit from starting up. The Problem The customer reported their Frigidaire refrigerator won’t turn on. This was a brand new fridge … Read more