Samuel Willhite A Samsung dryer on Danielle Avenue in Louisville was working but making clicking squeaking sound. The customer had kept the original papers for the unit. Our diagnosis revealed a worn idler pulley causing the noise. The Problem The customer reported that the dryer works but making clicking squeaking sound. They mentioned having the original papers … Read more
A homeowner in Massillon called about their Whirlpool dryer that will not turn on. The unit began needing to be restarted 3-4 times to dry a load and now will not start at all, despite being only 1.5 years old. The Problem The customer reported their dryer will not turn on. It began needing to … Read more
A Kenmore French door refrigerator in Akron was experiencing repeated ice maker failures. The ice maker supply line kept freezing, preventing proper ice production. Our diagnosis revealed the original supply line design was prone to freeze-ups in this model. The Problem The customer reported that their refrigerator’s icemaker supply line repeatedly froze. This created an … Read more
A customer on Center Street in Hartville called about a stove with a heating element fire due to poor cleaning. Our technician found the bake element had failed and needed replacement. The Problem The customer reported a heating element fire due to poor cleaning on their GE range. This type of failure often occurs when … Read more
We received a call about a gas smell coming from a Frigidaire range on Murray Avenue in Minerva, OH. The customer reported a gas leak from their oven. Our inspection revealed the problem wasn’t with the appliance itself, but with the gas line connection. The Problem The customer noticed a gas smell coming from their … Read more
We responded to a service call on William Street NE in Canton for a GE refrigerator with icing up in freezer and a warm fresh food section. The culprit was a failed defrost heater that wasn’t melting accumulated frost during defrost cycles. The Problem The customer reported icing up in freezer with the fresh food … Read more
A Samsung washer on Clarendon Ave NW in Canton, OH was displaying a 4c error code and not spinning out. We diagnosed a failed water valve and replaced it to restore normal operation. The Problem The customer reported their Samsung washer was showing a 4c error code and not spinning out properly during the wash … Read more
A Whirlpool washer in Carrollton, OH would not go past spin cycle. The customer reported the machine was getting stuck at this stage of the wash process. Our diagnosis revealed a lid lock error that was preventing normal operation. The Problem The Whirlpool washer will not go past spin cycle. The machine was stopping at … Read more
A Frigidaire dryer on Bundy Avenue in East Canton was leaking grease into the drum. When we opened it up, we found the transmission had failed and was leaking oil into the spin basket. The Problem The customer reported that grease is leaking into the drum. This created a messy situation where clean clothes were … Read more
A Whirlpool dishwasher on Ray Avenue in Carrollton was leaking water from underneath across the floor. Our diagnosis revealed the upper spray arm was caught and spraying on the door seal, with both upper and lower spray arms split and damaged. The Problem The customer reported their Whirlpool dishwasher leaking water from underneath across floor. … Read more