Samuel Willhite We responded to a Samsung washer repair call in Canton, OH where the customer was getting UB/UR error codes during the final spin cycle. After investigating the drainage system, we discovered the real culprit wasn’t the washer at all. The Problem In the past month has been going a UB/UR code. Tried multiple times to … Read more
We responded to a service call in Alliance, OH for a Whirlpool washer that won’t rinse and now won’t go into wash cycle. What we discovered was a transmission failure that was leaking water internally. The Problem The customer reported their Whirlpool washer won’t rinse and now won’t go into wash cycle. The unit had … Read more
A Canton, OH homeowner contacted us about their LG dishwasher that hadn’t run in years after a frozen pipe incident caused hot water damage. After sitting unused, they wanted it restored as part of their home insulation project. The Problem Several winters ago the customer had a frozen pipe causing hot water to run all … Read more
A Whirlpool dishwasher in Alliance wasn’t draining, and the homeowner had already tried shutting off the electric for 15-20 minutes without success. Our diagnosis revealed a failed drain pump that needed replacement along with cleaning out the drain line. The Problem The customer reported their Whirlpool dishwasher won’t drain. They had already tried shutting off … Read more
We responded to a service call on Thompson Street NW in Carrollton, OH for an Amana refrigerator with the fresh food section running warm while the freezer worked fine. Our diagnosis revealed a failed jazz control board preventing the unit from defrosting properly. The Problem The customer reported their refrigerator’s fresh food section was warm … Read more
A Samsung dryer on E 12th Street in Alliance started making a loud screeching sound when turning it on. We found a worn idler pulley that needed replacement, along with support rollers that required cleaning and lubrication. The Problem Saturday, it started making a loud screeching sound when turning it on. The customer contacted us … Read more
A homeowner in Salem called about their Whirlpool refrigerator having door alignment issues. The door hinge on bottom right door is broken and they have to lift up door each time to close. Our inspection revealed the door would need complete replacement rather than a simple hinge repair. The Problem The customer reported that the … Read more
We received a service call for a Whirlpool dishwasher in Salem, OH that was not pumping. Our diagnosis revealed the unit needed a new pump assembly to restore proper drainage function. The Problem The customer reported their Whirlpool dishwasher was not pumping. This means water would not drain properly from the unit after wash cycles. … Read more
We got a call from Alliance about a Maytag dryer that runs but won’t spin. The drum wasn’t turning at all even though the motor was running. After removing the front panel, we found the drive belt had snapped completely. The Problem The customer reported their dryer runs but won’t spin. The motor would start … Read more
A customer in Alliance called about their Whirlpool washer showing an error code for the door and refusing to start on any setting. After using the manual release to retrieve their laundry, the machine remained completely unresponsive. We found a simple but critical alignment issue that had disabled the entire wash cycle. The Problem The … Read more