Samuel Willhite We responded to a service call in Canton, OH for a Kenmore washer and dryer combo with multiple issues. The customer reported the dryer takes too long to dry, the washer is stuck in cycle, and the coin mechanism is jammed. What we found was simpler than expected — the washer just needed to be … Read more
We received a call from Canton about an LG washer with an agitator that broke off. When we arrived, we found the grooved/flanged bolt had failed, but the damage went deeper than expected. The Problem The customer reported that the agitator broke off during a wash cycle. The grooved/flanged bolt that secures the agitator had … Read more
A Samsung refrigerator at a home on Springlake Road in Canton, OH had ice buildup and was not cooling well in the refrigerator compartment. Our diagnosis revealed evaporator issues that would require parts replacement to fully resolve. The Problem The customer reported their Samsung refrigerator had ice buildup and was not cooling well in the … Read more
We responded to a service call in Massillon for a KitchenAid dishwasher that was leaking, leaving a puddle of water. After our inspection, we identified and resolved the issue without needing replacement parts. The Problem The customer reported their KitchenAid dishwasher was leaking, leaving a puddle of water on the kitchen floor after each wash … Read more
We received a call from a Canton homeowner whose Maytag Neptune washer fills with water but does not drain or spin. The customer had just received the machine from a friend and discovered it wasn’t working properly. Our diagnosis revealed a severely clogged drain system. The Problem The customer reported that their washer fills with … Read more
Our team handled an Amana refrigerator service call in Alliance, OH today. The customer came home to find the GFCI outlet tripped, and now the outlet continues to trip when the refrigerator is plugged in. We identified a faulty defrost timer as the culprit. The Problem The customer reported that their refrigerator was serviced today, … Read more
We responded to a service call in Canton for a Samsung refrigerator making an occasional loud fan noise that would stop when the freezer door was opened. The customer had already replaced a part in the back wall of the refrigerator section due to ice buildup and suspected a similar freezer component needed replacement. When … Read more
A customer in Hartville called about their Admiral French Door refrigerator that wasn’t cooling properly in the fresh food section, even though they had already replaced the evaporator fan. After disassembling the unit, we discovered the fan had been installed backwards — a simple but critical error that prevented proper air circulation. The Problem The … Read more
A customer in Minerva called about their Speed Queen washer squeaking during wash and rinse cycle, plus an old Electrolux dishwasher that hadn’t been used for many years and now didn’t work. We found worn belt components on the washer and ended up installing a replacement dishwasher for the customer. The Problem The Speed Queen … Read more
A Samsung washer at a home on West Carol Street in Alliance wasn’t spinning or draining water. When we opened the drain filter, we found a sock completely blocking the drainage system. The Problem The customer reported that their Samsung front-load washer will not spin or it isn’t draining the water. Water was remaining in … Read more