Samuel Willhite A customer on Euclid Avenue in Minerva called about two major appliance problems: a Samsung washer throwing an “uL” unbalanced load error on every cycle, and a Samsung dishwasher that was making grinding noises, then started squealing and smelling like smoke. We found failed internal components in both units that required replacement. The Problem The … Read more
We received a call from an Akron customer whose Kenmore 70 series dryer needed a drive belt. When we arrived at the Thayer Street location, we found the belt had broken on the dryer and took the opportunity to address additional maintenance items while the unit was disassembled. The Problem The customer reported they need … Read more
We serviced an Admiral refrigerator on Wood Trail Avenue NE in Canton, OH where the ice maker was not making cubes but making large pieces of ice. Our diagnosis revealed multiple components in the ice making system needed replacement to restore proper cube formation. The Problem The customer reported their Admiral refrigerator’s ice maker was … Read more
A Samsung dryer in North Canton was making a humming noise, with the customer suspecting the blower wheel might be the culprit. Our diagnosis revealed the blower wheel was caught, but a simple fix got this dryer running quietly again. The Problem The customer reported their dryer was making a humming noise and thought it … Read more
A Samsung dryer in North Canton stopped working while drying, turning on but doing nothing when the start button was pressed. Our diagnosis revealed failed internal components that required replacement to restore proper operation. The Problem The customer reported their 4-year-old dryer stopped working while drying. The unit would turn on but did nothing when … Read more
A customer in Canton called about their LG washer leaking after moving. The washer was damaged during transport, and we found the door had been knocked out of alignment during the move. The Problem The customer reported the washer was leaking after moving. The unit had been transported by New Roots Moving, who wrapped it … Read more
A Kenmore washer on Strausser Street Northwest in North Canton wasn’t draining and the drain pump sounded terrible. When we opened it up, we found the impeller had completely broken off the drain pump assembly. The Problem The customer called because their washer will not drain. They also reported that the drain pump sounds terrible … Read more
A Canton homeowner called about their LG dryer that just blows cold air. When we arrived at the Hollythorne Road location, we found the heat element assembly had failed and the dryer vent was quite obstructed with lint buildup. The Problem The customer reported their LG dryer just blows cold air. The unit was running … Read more
A Kenmore French door refrigerator in Carrollton wasn’t sealing properly, causing temperature concerns for the homeowner. When we arrived at the Northstar Street location, we found the issue wasn’t with the door seals themselves but with something blocking the freezer drawer from closing completely. The Problem The customer reported that the doors were not sealing … Read more
We responded to a commercial laundromat in Magnolia, OH where several machines needed repair. The owner reported multiple issues across different washers and dryers that were affecting daily operations. The Problem Several machines in the laundromat needed repaired. This included a washer that would not spin, coin mechanism problems on the right-hand triple load washer, … Read more