Samuel Willhite A Samsung refrigerator in Uniontown was making fan noise that sounded like ice buildup in the back, and the ice maker was clogging up when dumping cubes. Our diagnosis revealed multiple issues requiring defrost system repairs and ice room sealing. The Problem The customer reported that the fan was making noise like there was ice … Read more
A Canton homeowner called about their KitchenAid dishwasher with no water coming into the machine. When we arrived for the scheduled service call, we could not replicate the problem the customer had described. The Problem The customer reported that no water was coming into the machine during the wash cycle. Diagnosis During our inspection, we … Read more
A Frigidaire refrigerator at a North Canton home had an ice machine that was broken. Our technician found the shaft was stripped on the auger motor, requiring a complete motor and drive replacement to restore normal ice production. The Problem The customer reported that their refrigerator’s ice machine was broken and no longer producing ice. … Read more
A Whirlpool Duet washer on Foster Drive Northeast in Louisville was displaying a persistent F20 error code. When we arrived, we found the flow sensor had failed, preventing the machine from detecting proper water flow during wash cycles. The Problem The customer reported they kept getting a F20 code on their Whirlpool Duet washer. This … Read more
A Kenmore refrigerator in Beloit, OH stopped cooling completely. The homeowner called when both the fridge and freezer sections quit working entirely. Our diagnosis revealed a faulty thermostat causing the intermittent operation. The Problem The customer reported the refrigerator was not cooling at all. The fridge and freezer had quit cooling for a while and … Read more
A Salem, OH homeowner called because defrost in freezer was not working on their Frigidaire Gallery refrigerator. What looked like a defrost system failure turned out to be a simple door adjustment issue that was letting moisture into the freezer compartment. The Problem The customer reported that defrost in freezer was not working. This typically … Read more
A Kenmore washer at 318 Woodland Ave in Salem, OH was stopping at the rinse cycle. The customer suspected it was probably the circuit board, but our diagnosis revealed the actual culprit was a failed shift actuator. The Problem The washer would stop at the rinse cycle and wouldn’t complete the wash program. This left … Read more
A customer in Massillon called about their Amana washer that won’t cycle. When we arrived at the Graber Road location, we found the washer appears to be cycling correctly. The Problem The customer reported their Amana washer won’t cycle. This type of issue can have various causes, from control panel problems to mechanical failures. Diagnosis … Read more
A Kenmore refrigerator on Mountz Road in Minerva was making a humming noise and then not kicking on. Our diagnostic revealed a failed compressor — unfortunately making this unit beyond economical repair. The Problem The customer reported their Kenmore refrigerator makes a humming noise and then doesn’t kick on. This classic symptom typically points to … Read more
A Samsung dryer in Canal Fulton stopped spinning, leaving clothes wet after full cycles. Our diagnosis revealed a worn idler pulley that could no longer maintain proper belt tension, plus a failed heating element. The Problem The customer reported their Samsung dryer won’t spin. The drum remained stationary when the cycle started, making it impossible … Read more