Samuel Willhite We responded to a service call in Canton, OH for a customer dealing with two appliances acting up. Their Whirlpool dryer wouldn’t tumble and they suspected the belt was broken, while their dishwasher had heating issues. Our diagnosis revealed multiple component failures requiring both parts replacement and control board repairs. The Problem The customer reported … Read more
A North Canton homeowner called about two appliance issues: dishes not drying in their KitchenAid dishwasher and an icemaker that wouldn’t work in their Sub-Zero refrigerator. Our diagnostic revealed different solutions for each problem. The Problem The customer reported that dishes are not drying in their KitchenAid dishwasher. Additionally, the icemaker in their Sub-Zero fridge … Read more
A customer in Minerva called about their LG front load washer that couldn’t get the door to latch. After slamming it, the unit started making sounds like it was trying to unlatch. Our inspection revealed the bearings had failed completely — time to replace this washer. The Problem The customer couldn’t get the door to … Read more
We diagnosed a Maytag washer in North Canton that wouldn’t continue through wash cycle. After inspecting the unit, we found the motor bearings had failed completely. The Problem The customer reported their washer won’t continue through wash cycle. The machine would start but fail to progress through the complete washing sequence. Diagnosis Our inspection revealed … Read more
We responded to a leak complaint on a 2013 Maytag dishwasher in North Canton yesterday. The customer reported the unit leaked a significant amount of water through to the basement when running last night. Our inspection revealed a minor drip issue rather than the major leak described. The Problem The customer called after their dishwasher … Read more
A North Canton homeowner called about their KitchenAid dishwasher that wasn’t cleaning properly. The soap was still caked on the door after cycles, indicating a spray issue. We found the turbidity sensor had failed, preventing proper water circulation. The Problem The customer reported: “I don’t think something is spraying. The soap is still caked on … Read more
We received a service call in Massillon, OH for a Whirlpool washer that would drain but would not spin after the final rinse. After diagnosing the issue, we found the hub assembly had failed and needed replacement. The Problem The customer reported that their washer will drain but will not spin after the final rinse. … Read more
An LG washer at a home in Massillon was making a grinding noise during spin cycle and wouldn’t finish the spin cycle, with an “LE” code displayed on the front panel. Our diagnosis revealed a failed rotor position sensor that needed replacement to restore normal operation. The Problem The customer reported their LG washer was … Read more
A Kenmore dryer at a North Canton home stopped drying clothes and began sparking inside the unit. The customer had unplugged it immediately for safety. Our inspection revealed a shorted heating element that had failed catastrophically. The Problem The customer reported that the back of the dryer inside the unit began by not drying clothes, … Read more
A Canton homeowner called about their Amana washer getting to the wash cycle but then stopping with a green blinking light. We diagnosed the issue and replaced the faulty lid switch to restore normal operation. The Problem The customer reported that their top load Amana washer gets to the wash cycle but then stops and … Read more