Samuel Willhite A Canton homeowner called about ice maker failure on their Whirlpool refrigerator. We found the ice maker assembly had completely stopped functioning and needed replacement with a new W10873791 ice maker unit. The Problem The customer reported ice maker failure on their Whirlpool WRS588FIH200 refrigerator. The unit was not producing ice at all. Diagnosis Testing … Read more
We got a call about an LG refrigerator in Canton that was leaking with loose seals. The homeowner had purchased this LFXS26596S/01 used five months ago and noticed the freezer door seemed to be closing a little bit wacky. The Problem The customer reported their LG refrigerator was leaking and had loose seals. They mentioned … Read more
A Maytag dishwasher in North Canton wasn’t cleaning dishes properly and was making unusual sounds during the wash cycle. Our diagnostic revealed two failed components that needed replacement to restore proper cleaning performance. The Problem The customer reported their dishwasher was not cleaning dishes and making a funny sound when washing a load. After the … Read more
A Louisville homeowner called us when their Kenmore washer stopped draining or spinning. Our technician found the drain pump had a sock stuck in it, which damaged the pump and caused it to leak. The Problem The customer reported their washer was not draining or spinning. Water remained in the tub after the wash cycle, … Read more
A Frigidaire washer in North Canton was stuck on pause with water in the tub that would not drain. We found the door latch assembly had failed, preventing the wash cycle from completing properly. The Problem The customer reported their washer was stuck on pause with water remaining in the tub that would not drain. … Read more
A customer in Mineral City called about their LG washer that stopped spinning and displayed an LE error code. When we arrived at the Brass Road location, our diagnosis revealed a transmission problem that would require major component replacement. The Problem The LG washer was not spinning out and displayed an LE error code when … Read more
A Frigidaire washer in Carrollton wasn’t draining water, with the customer wondering how much a pump would cost. After inspection, we found the coin trap on the drain pump was plugged — a much simpler fix than a full pump replacement. The Problem The customer reported their washer won’t drain water and was wondering how … Read more
A customer in Carrollton called about their Amana washer that drains but won’t spin out. We diagnosed the issue as a faulty mode shifter that couldn’t communicate its position to the main control board. The Problem The washer would drain properly but wouldn’t spin out the clothes. This left laundry soaking wet at the end … Read more
A customer on Amsterdam Road SE in Scio called with a KitchenAid dishwasher that wouldn’t drain and had water sitting in it. We discovered the drain line had a kink in it in the basement, which was preventing proper water evacuation. The Problem The dishwasher won’t drain and has water sitting in it. Standing water … Read more
A Whirlpool refrigerator in Winton, OH had a door that wouldn’t close properly. Our diagnosis revealed failed hinges and a worn door closer cam set that needed replacement. The Problem The customer reported that the door won’t close properly on their Whirlpool refrigerator. This prevented proper sealing and would affect cooling efficiency. Diagnosis We found … Read more