Samuel Willhite A Whirlpool washer in Carrollton, OH was not agitating and skipping the agitation cycle completely, with oP error codes during spin even when empty. Our diagnosis revealed the tub shaft was frozen into the spin basket hub, requiring extensive disassembly and parts replacement that exceeded the machine’s repair value. The Problem The customer reported their … Read more
A Mechanicstown homeowner called about their Frigidaire refrigerator that wasn’t cooling in either compartment. When we arrived for the scheduled service call, we found the fridge was operating fine at the time of service. The Problem The customer reported that it’s not cooling in either compartment. This type of intermittent cooling issue can be concerning … Read more
A customer in Massillon called about their LG refrigerator’s water and ice dispenser not working. When we arrived at the home on Providence Road NE, we found multiple issues affecting the water system that required immediate attention. The Problem Water and ice dispenser are not working. The homeowner reported that neither function was responding when … Read more
We responded to a service call in Massillon, OH for an LG washer producing black flakey residue on laundry. The customer reported that black flakey residue comes out on the laundry during wash cycles. Our diagnosis revealed significant buildup under the wash basket that needed addressing. The Problem The customer contacted us because black flakey … Read more
A customer in Minerva called about their Admiral Aquasmart washer displaying “no E AP” partway through cycles. The error message was missing its top line, and the machine wouldn’t complete loads anymore. The Problem A short time into the cycle the customer got a message “no E AP” but the top line of the display … Read more
We received a service call in Minerva, OH for a Samsung refrigerator that wasn’t cooling properly. The customer suspected one of the twin cooling chambers had failed. After diagnosis, we found this was a common issue with Samsung refrigerators where the automatic defrost system cannot be extended, making repair inadvisable. The Problem The customer reported … Read more
A Canton homeowner called us back after we’d serviced their dryer the week before. Their Whirlpool washer was stopping in mid-cycle with random error codes. Our diagnosis revealed why this 11-year-old front-loader was acting up. The Problem The customer reported the washer stops in mid-cycle with random error codes. They mentioned we had been at … Read more
A KitchenAid dishwasher at a home on Pershing Ave SE in North Canton had a top rack that wouldn’t stay attached to its sliding mechanism. A piece on the top rack broke off and now it won’t attach to the sliding rack, leaving the homeowner unable to properly load dishes on the upper level. The … Read more
A customer in Canton called about their Kenmore refrigerator that had stopped cooling entirely. Nothing was cooling in either compartment, and the ice maker had quit producing ice first. This turned out to be a refrigeration system failure requiring replacement. The Problem The customer reported that nothing was cooling in their Kenmore refrigerator. The first … Read more
A Samsung washer in North Canton wasn’t responding to controls after a move, displaying “45” then flashing “AC6” error code with beeping sounds. We found the communication harness had been severed by mice, disrupting the connection between the inverter and main control boards. The Problem The customer moved and just put in their washer that … Read more