Samuel Willhite A Samsung dryer at 412 5th Street in Louisville wasn’t producing any heat despite the drum turning normally. Our diagnosis revealed a failed heating element that needed complete replacement to restore proper drying function. The Problem The customer reported that it goes around but does not heat. The dryer would run through its cycles and … Read more
We serviced a GE oven/stove at 389 Sherman St in Akron, OH where the customer reported that three eyes on the stove doesn’t work. What we found was a simple installation issue rather than failed components. The Problem The customer contacted us about three burners on their GE stove that weren’t working. This was affecting … Read more
A Whirlpool refrigerator in Akron was leaking water inside the fresh food compartment. The defrost drain in the freezer compartment was plugged and running water into the refrigerator when it defrosted. We cleared the obstruction and installed a drain probe heater to prevent recurrence. The Problem The customer reported their fridge was leaking water inside. … Read more
A customer in Canton contacted us about their LG washer with a leaking door boot. They had already ordered a replacement rubber boot but realized after watching a YouTube video that this repair was beyond their comfort level. The Problem The customer reported their boot was leaking and had attempted to research the repair themselves. … Read more
We responded to a call in Canton, OH for a Whirlpool dishwasher with a clogged drain. The customer needed help repairing their unit that wasn’t draining properly. Our diagnosis revealed an obstructed drain line that required clearing and reassembly. The Problem The customer reported a clogged drain and needed help repairing their Whirlpool dishwasher. The … Read more
We received a call from a customer in Kent, OH about their Whirlpool washer making loud noise. When we arrived at the home on Vine Street, our diagnosis revealed a broken drum support — and unfortunately, the parts are no longer available for this model. The Problem The customer reported their Whirlpool washer was making … Read more
A refrigerator repair call in Minerva brought us to a classic defrost system failure. The customer reported constant freezer blower but refrigerator side is warming slowly. Our diagnosis revealed a failed defrost heater that needed immediate replacement. The Problem The customer called about constant freezer blower but refrigerator side is warming slowly. This combination of … Read more
A Frigidaire refrigerator in Alliance, OH was reported to have too much freon. Our diagnosis revealed the damper had failed, but the part was no longer available for this older model. The Problem The customer reported too much freon in their Frigidaire GLRS237ZAB5 refrigerator. This complaint typically indicates temperature control issues related to the cooling … Read more
A Samsung refrigerator on Northlawn Avenue in Louisville was having water run continuously from the ice maker — the same problem that had occurred a couple years earlier. The customer had even replaced the ice maker itself trying to fix the issue, but the water valve assembly was the real culprit. The Problem Water was … Read more
We received a service call in Alliance for an Admiral dishwasher that won’t start. The homeowner was frustrated because the unit had power but wouldn’t respond to any button presses. What we discovered was a simple but commonly overlooked issue. The Problem The customer reported their dishwasher won’t start. The unit had power and displayed … Read more