Samuel Willhite A refrigerator in Minerva, OH wasn’t cooling in the refrigerator compartment, though the freezer fan was working. Our diagnosis revealed a failed defrost thermostat that had gone open, preventing the defrost cycle from completing properly. The Problem The customer reported that the refrigerator section was not cooling, while the fan in the freezer was still … Read more
We responded to a service call in Alliance, OH for an Admiral oven that was heating constantly. Our diagnosis revealed a failed control board, but the repair cost led the customer to choose replacement instead. The Problem The customer reported their oven was heating constantly. This type of issue typically indicates a control system failure … Read more
A customer in Dellroy called about their Admiral washer not working after basement waterproofing. When we arrived, we found the washing machine plugged into an outlet on a light in the ceiling with a bad outlet connection. The Problem The washing machine was not working after basement water proofing. The customer had scheduled service for … Read more
A Maytag washer in Massillon wasn’t spinning clothes dry, leaving items very wet after cycle. The customer had already checked to make sure it was level, but the problem persisted. Our diagnosis revealed error codes F0E5 (off balance load detected) and F7E6 (motor fault), pointing to a mechanical failure in the spin system. The Problem … Read more
A Whirlpool dryer in Akron was making noise even though the drum was turning normally. The customer suspected tumbler wheels or bearings might be the culprit. Our diagnosis revealed multiple worn components that required a comprehensive repair kit solution. The Problem The customer reported that their dryer drum turns, but makes noise, possibly the tumbler … Read more
A KitchenAid refrigerator on Waynesburg Road in Carrollton, OH had no ice production, noise from fresh food evaporator fan and broken shelves. Our diagnosis revealed multiple technical service pointers requiring mandatory updates and several replacement parts. The Problem The customer reported no ice production, noise from fresh food evaporator fan and broken shelves on their … Read more
A KitchenAid dishwasher on Frazer Ave NW in Canton shut down at the end of a cleaning cycle with smoke pouring out and sparks when the door was opened. Our diagnosis revealed a control board that had shorted and caught fire — a common problem with KitchenAid and Whirlpool dishwashers. The Problem The customer reported … Read more
A Kenmore dishwasher in Carrollton wasn’t working, with the customer unsure how to operate it. Our diagnosis revealed a failed start button on the user interface that prevented normal operation. The Problem The customer called because their dishwasher was not working and they didn’t know how to use it. The unit appeared completely unresponsive to … Read more
We responded to a service call in Salem, OH for an Admiral oven that wouldn’t heat up. The customer believed the igniter was going on it — you could see the light from it heating up, but the gas never lights. Our diagnosis confirmed the igniter was indeed the culprit. The Problem The oven won’t … Read more
A Whirlpool washer in Carrollton wasn’t spinning clothes dry properly. The customer reported it doesn’t seem to be wringing out or spinning correctly. Our diagnosis revealed a more extensive problem than initially expected. The Problem The customer called because their washer doesn’t seem to be wringing out or spinning correctly. Clothes were coming out of … Read more