Samuel Willhite A Canton homeowner needed a four prong adaptor for their Samsung dryer and icemaker parts for their Whirlpool refrigerator. The ice maker had failed on the fridge, and the dryer needed proper electrical connection with a four prong plug instead of the existing three prong setup. The Problem The customer reported needing 4 prong adaptors … Read more
We completed a service call on a commercial Dexter washer and dryer set at 11201 State Route 800 NE in Magnolia, OH. The washer needed diaphragms replaced and cold water screen cleaning, while one dryer was tagged for no heat but we couldn’t replicate the issue during our visit. The Problem The Dexter washer (second … Read more
A GE dishwasher in Kent, OH wasn’t draining according to the customer complaint. When our technician arrived for service, the dishwasher was operating correctly at time of service. The Problem The customer reported their GE dishwasher won’t drain. This is a common concern that can indicate clogs, pump issues, or drainage problems. Diagnosis Upon arrival, … Read more
We responded to a service call in Uhrichsville, OH for a GE washer making a screeching noise when agitating. Our diagnosis revealed the transmission was leaking oil onto the belt, causing it to slip and squeak. The Problem The customer reported their washer makes a screeching noise when agitating. This type of noise typically indicates … Read more
An Admiral oven on Crestdale Street Northeast in Canton, OH had stopped working properly. The customer reported that for a few years only the convection bake option would work, but often times temp would fluctuate and burn, and now all of the bake options will not heat up with only the broil function working. The … Read more
A GE refrigerator on 18th Street NW in Canton lost power after a small surge, leaving the owners with gibberish on the display and no interior lights. While they managed to restore cooling, the erratic behavior made them uncomfortable using their appliance normally. The Problem After a small power surge we noticed the refrigerator had … Read more
A customer in Sherrodsville, OH contacted us because their Admiral oven needed a new bake element. We diagnosed the issue and provided the replacement part with installation support. The Problem The customer reported their Admiral oven needs oven bake element. The existing heating element had failed and required replacement to restore proper baking function. Diagnosis … Read more
A GE range on Ray Ave NE in New Philadelphia wasn’t working at all — neither the oven nor surface burners had power, though the clock still displayed. What looked like a major appliance failure turned out to be an electrical connection issue at the wall outlet. The Problem The customer reported that neither the … Read more
A Samsung washer in Minerva wasn’t filling with water, and the customer also noticed the drum seemed loose. After inspection, we found the cold water inlet screen was plugged with water softener resin from a faulty new water softener system. The Problem The customer reported water not going into machine and that the drum seems … Read more
A Maytag Bravos dryer in Alliance, OH was heating but requiring 2 or 3 cycles to dry clothes, with condensation filling the drum when opened mid-cycle. Our diagnosis revealed multiple issues affecting airflow and heat distribution that needed immediate attention. The Problem The customer reported their dryer heats but requires 2 or 3 cycles to … Read more