A Whirlpool dishwasher in Massillon was producing a burnt plastic smell that had the homeowner concerned about potential electrical issues. When we arrived at the Beatty Street Northwest home, we discovered the source wasn’t a mechanical failure but rather something much simpler. The Problem The customer reported a smell of burnt plastic coming from their … Read more
A Canton homeowner contacted us about a Whirlpool dishwasher that stopped working and a refrigerator with a leaking water dispenser. Our diagnosis revealed a failed thermal fuse in the dishwasher and a faulty water valve in the refrigerator. The Problem The customer reported that their dishwasher stopped working completely. Additionally, their refrigerator water dispenser was … Read more
A GE dishwasher on Courtview Drive in Carrollton, OH stopped working completely. The customer reported that the dishwasher wouldn’t work at all. Our diagnosis revealed failed control electronics that required both the control board and keypad replacement. The Problem The customer contacted us because their dishwasher wouldn’t work. The GE unit (model PDW9280J00SS, serial HG761737B) … Read more
A Samsung dishwasher on Adalaide Avenue in Hartville wasn’t draining and showed an LC1 error code. We found broke pieces of plastic blocking the one-way valve downstream from the pump. The Problem The customer reported their Samsung dishwasher not draining. The unit displayed an LC1 error code, which indicates a drainage issue preventing the wash … Read more
A GE dishwasher in Kent, OH wasn’t draining according to the customer complaint. When our technician arrived for service, the dishwasher was operating correctly at time of service. The Problem The customer reported their GE dishwasher won’t drain. This is a common concern that can indicate clogs, pump issues, or drainage problems. Diagnosis Upon arrival, … Read more
A Whirlpool dishwasher in Massillon wasn’t cleaning dishes on the top rack. When we opened up the unit, we discovered the chopper and screen was missing from the wash pump inlet, causing the spray arms to fill with food and crud. The Problem The customer reported their dishwasher was not cleaning top rack dishes. Despite … Read more
A Canton homeowner called about their Admiral dishwasher with a handle that had come loose. We found the screws had backed out of the handle assembly and secured them properly with thread-locking compound. The Problem The customer reported the handle is loose on their Admiral dishwasher. This made opening and closing the dishwasher door difficult … Read more
A Carrollton homeowner contacted us about their Whirlpool dishwasher that runs constantly and will not shut off. Our diagnostic found no error codes stored in the machine’s control system, leading us to a calibration solution that resolved the continuous operation issue. The Problem The customer reported their dishwasher runs constantly and will not shut off. … Read more
A GE dishwasher in Malvern, OH had no power to controls. We diagnosed a failed UI board and installed a replacement with proper personality jumper configuration. The Problem The customer reported no power to controls on their GE dishwasher. The control panel was completely unresponsive with no display or button function. Diagnosis Testing revealed the … Read more
We responded to a service call in Canton, OH for a Whirlpool dishwasher that turns on but isn’t filling up with water. The customer expected a major repair, but our diagnosis revealed a much simpler issue with the water supply. The Problem The customer reported that their Whirlpool dishwasher turns on but isn’t filling up … Read more